Job Description

Job Location: Tulsa, OK 74133
Position Type: Full TimePosition Purpose:
Responsible for business development and growth of residential loans and bank products.
Job Duties and Responsibilities:
- Make outside sales calls to potential and existing customers to develop new business and retain current business.
- Develop and maintain relationships with local realtors, developers, and builders to encourage use of Firstar Bank services for residential mortgages.
- Generate Mortgage Loans to achieve established loan quality and production goals.
- Interview applicants and requests information needed to perform a sound review of the applicant qualifications.
- Request applicant credit records, background checks, reference checks and other information pertinent to loan applicant’s evaluation as necessary to meet investor requirements.
- Coordinate closing arrangements with the title company, applicant and other parties to assure timely loan closing and funding activities.
- Maintain knowledge of and provide guidance on bank products and services appropriate to customers.
- Stay current with FNMA underwriting guidelines, current regulatory guidelines and new loan programs.
- Obtain and maintain NMLS license.
- Provide quality service to all customers.
- Maintain confidentiality of all customer and employee information.
- Set production goals to meet budget requirements for year.
- Direct and supervise Mortgage Processor(s) to see that lending guidelines and compliance are followed with each loan.
- Make sure all training, education, and license requirements are met by direct reports.
- Perform annual reviews and salary evaluations for direct mortgage staff.
- Manage Pipeline to ensure files are being closed on a timely basis.
- Represent Firstar Bank in various civic and community functions to further enhance its image and develop or promote additional business/consumer relationships.
- Complete annual training as required.
- Participate in bank/community activities.
- Other duties as assigned.

QualificationsSkills and Abilities Required:
- Thorough understanding of mortgage lending principles and practices as well as knowledge of government/compliance regulations.
- Advanced financial analysis skills, strong negotiation and sales skills.
- In-depth knowledge of credit analysis.
- Well-organized and good time management skills.
- Ability to be proactive and positive when building relationships with customers.
- Comfortable with working in a team environment.
- Excellent written, verbal, and presentation skills.
- Ability to work independently, without close supervision, in a fast-paced environment.
- Interpersonal skills with all levels of the organization to include coaching and management.
- Proficient computer skills – Microsoft Office Suite.
Experience and Education Requirements:
- Mortgage/residential experience is preferred but not required.
- Outside sales experience preferred.
- Bachelor’s degree or equivalent years of experience.
Physical Requirements:
- Typically requires sitting for long periods of time with frequent keyboard/mouse usage and intermittent stooping, bending and walking.
- May occasionally lift up to 25 pounds which may include the need for independent mobility:  bend, reach, or kneel.
- Visual and auditory skills are required.
Core Values in Action:
- Integrity: Leads by example with ethical decision-making, honesty, and accountability.
- Trust: Builds confidence through transparent communication and consistent follow-through.
- Respect: Treats others with kindness, professionalism, and appreciation for diverse perspectives.
- Better Together: Fosters collaboration and teamwork to achieve shared goals through strong, trust-based relationships.
- Client & Community Focused: Puts clients and community first through responsive service and meaningful engagement.
Firstar Bank is proud to be an Equal Opportunity Employer: EEO/M/F/Disabled/Vets