M&T Bank

Mortgage Group Leader II

M&T Bank  •  $23 - $38/hr  •  Ballston Lake, NY (Onsite)  •  1 day ago
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Job Description

Provide work leadership over a Mortgage unit work team requiring highly specialized knowledge of the products, regulations, policies pertaining to Mortgage products, performing work of a non-routine nature and requiring independent judgment. Perform the most highly specialized duties within the unit. May be responsible for process documentation/improvement, training, facilitating process innovation teams, and/or researching and resolving highly specialized and/or sensitive issues for multiple business lines within Mortgage.

Primary Responsibilities:

  • Lead business unit work teams with responsibility for multiple businesses and product lines. Monitor work flow and serve as liaison between unit and management.
  • Immediately notifies all necessary parties of irregularities relative to standard mortgage guidelines.
  • Perform vendor management with day to day activities and problem resolution.
  • Interpret legal and bank documents for internal processing, through analysis of circumstances and documents recommend action steps to management.
  • May be responsible for process improvement/ documentation, training, & implementation of initiatives.
  • Interact with other department to include Corporate Compliance and Legal in regard to customer issues. Research and resolve complex internal and external customer issues.
  • Act as department lead for special project representation including projection, process initiatives. Complete and / or facilitate special projects as assigned by supervisor or manager. Facilitate process innovation teams.
  • Maintain databases/spreadsheets and complete daily, weekly, or monthly departmental reporting.
  • Document internal processes and determine methods for process improvement.
  • Produce departmental procedures and conduct ongoing training to assure compliance.
  • Ensure adherence to all regulatory requirements and guidelines.
  • Work closely with both Internal and External Customers such as Management Companies, Homeowner Associations, Loan Officers, Processors, Underwriters, etc.
  • Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Complete other related duties as assigned.
  • E xceptional analytical ability to assess conventional, portfolio and government loan requests based on product, underwriting, and investor guidelines

Scope of Responsibilities:

Works under minimal supervision.
Internal contacts within department or other M&T departments.

External contacts to include attorney, customers, automobile and recreational finance dealers, vendors/outside agencies.

Supervisory/ Managerial Responsibilities:

Train staff, prioritize and delegate daily work to staff.

Education and Experience Required:

A combined total of 4 years of higher education and relevant work experience in a bank operations environment, inclusive of 1 years' work leadership experience.

Education and Experience Preferred:

Bachelor's degree preferred.

  • Good PC skills with strong knowledge of Excel, Word, Email Platform and Adobe.
  • Proficient with all Retail Requirements, including all state specifics
  • Ability to make sound decisions based on information provided.
  • Knowledge of Product, Investor and Compliance Requirements.
  • Versatility and flexibility working within an ever changing fast paced mortgage environment.
  • Adapting to new policies and procedures to improve processes and workflow.
  • Ability to function independently within time constraints.
  • Excellent verbal and written communication skills.
  • Highly organized with the ability to multitask.
  • Strong attention to detail.
  • Prioritization of daily workload.
  • Ability to work in a team environment.
  • Strong work ethic, reliable and dependable.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Ballston Lake, New York, United States of America

M&T Bank

About M&T Bank

Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country.

As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.

M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Buffalo, New York
Year Founded
Unknown
Website
mtb.com
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