Job Description

The Mortgage Community Development Loan Officer is focused on growing and developing homeownership opportunities for low-to-moderate income (LMI) individuals, families and communities of color. Under minimum supervision, this position will originate and be an area market expert for loans that meet regulatory, investor and bank portfolio guidelines, including but not limited to Housing Finance Agency, first-time homebuyer, affordable lending and down payment assistance programs.

The Mortgage Community Development Loan Officer will lead and coordinate community development activities and build and maintain strong relationships with nonprofit organizations, other community partners, and bank partners. This position is a community connector that is driven by the goal of supporting financial empowerment and generational wealth building by providing successful and sustainable homeownership opportunities with a focus on closing the homeownership disparity gap. This role reports to the Area Manager with a dotted line to the National Community Development Manager.

Primary Duties:

Mortgage Loan Originations:

• Originate compliant mortgage loans with a focus on, but not limited to, LMI and communities of color:
• Responsible for knowing and complying with all Federal and investor regulations, requirements, and bank policies.
• Gather all information necessary for documentation, analysis, disclosure and underwriting loan applications
• Advise customers on mortgage loans that are appropriate for their individual financial circumstances.
• Maintain high standards of client satisfaction and quality and ensure sales/originator systems and workflows are efficiently controlled.
• Ensure loans in process are moving through the pipeline by regularly reviewing pipeline, communicating with borrowers and processors on additional items needed, interacting with title companies, realtors, attorneys, etc.
• Manage client referrals to ensure all new customers are introduced to local branches and other appropriate business lines.
• Originate a minimum of 3 loans per month or 36 loans per year.

Community Development: (approximately 1/3 to 1/2 of time)

• Community engagement, outreach, and training
• Develop and maintain strategic relationships with community partners.
• Maintain list of key strategic community partners.
• Conduct financial wellness, homebuyer education workshops, and homeownership seminars with local community and affordable housing partners.
• Represent Bell at community focused events and meetings.
• Coordinate and staff Bell Sponsored, community and partner events and activities for the market area (e.g., housing fairs, community event vendor booths, nonprofit events, etc.).
• Track and report out on all community development activities (date, event/training, targeted market reached, est. # of attendees, evaluation, notes, etc.)
• Attend affordable homeownership programs and services educational seminars, trainings, and workshops.
• Attend Bell enterprise-wide Community Development trainings.
• Market area community development goals and activities
• Be accountable to goals set out in the market area Community Development (CD) Business Plan.
• Track goal progress and report out to leadership.
• Track industry and production trends and propose adjustments to the CD Business Plan and goals as needed.
• Track and measure against CRA and/or Fair Lending targets for the market area.
• % of mortgage originations in LMI and minority communities.
• % of Mortgage originations to LMI and minority borrowers.
• Develop strong relationships and communication channels with Bell partners (e.g., Bell Bank, Community Reinvestment Act (CRA), Operations, Compliance, etc.).
• Participate in regularly scheduled meetings with Bell partners and provide updates, training, or report outs as appropriate.
• Communicate local Community Development training and volunteer opportunities for area staff.
• Recognize, share and celebrate Community Development stories and successes!
• Be a Community Development and Diversity, Equity and Inclusion champion.

Bell Bank Culture, Policy and Accountability Standards:

• Know by name and face as many customers and employees as possible, calling them by name as often as possible.
• Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
• Know, understand, and live the company values and bottom line.
• Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
• All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
• Prompt and reliable attendance.
• Perform other duties as assigned.

Job Skills Required:

• Three (3) years of experience as a loan officer in first mortgage production preferred.
• High School Diploma required; bachelor’s degree in business related field, or equivalent experience required.
• Thorough knowledge of pricing and underwriting requirements of various mortgage insurance companies.
• Demonstrated experience with Affordable Lending products.
• Proven experience in supporting Community Reinvestment Act (CRA) and Fair Lending goals.
• Working knowledge of Community Reinvestment Act, FNMA, FHLMC, FHA, VA, local state housing programs, TIL regulations, Equal Credit Opportunity Act, RESPA regulations, local and state real estate, finance laws, regulatory compliance and investor guidelines.
• Excellent written and oral communication skills and ability to work in a team environment.
• NMLS registration.
• Proficient in sales and service skills; including tele-consulting, prospecting, networking and COI relationship management.
• Strong computer skills and experience utilizing laptop technology
• Ability to work independently with limited supervision.
• Ability to strategically plan to market and develop business contacts.
• Excellent customer service skills.
• Ability to travel to and work occasional evenings and/or weekends to participate in or attend community events or meetings.
• Ability to travel to different branches and to off-site meetings to meet with clients or co-workers.
• Bilingual or multilingual preferred.