Manila Recruitment

Mortgage Broker Assistant - #35280

Manila Recruitment  •  Republic of the Philippines (Remote)  •  14 hours ago
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Job Description

As a Mortgage Broker Assistant, you will support the end-to-end backend operations of the mortgage process, ensuring loan applications move smoothly from preparation to settlement. This includes managing CRM updates, document collection, application preparation, and lender follow-ups.

You will take ownership of the pipeline, proactively keeping deals on track while also supporting process improvements to help the business scale efficiently.

Company Profile:

Our client is an Australian-based boutique, client-first brokerage led by a single, highly experienced broker. They provide access to a wide range of lending solutions across multiple financial institutions, with a highly personalised approach that ensures each client receives tailored recommendations aligned with their goals, financial situation, and long-term plans.

As a single-broker growing business now expanding, they are growing their team in the Philippines and are looking for a Mortgage Broker Assistant to support the end-to-end backend operations of their lending process. This role will work directly and closely with the founder, providing hands-on support as their sole assistant in the business. As the business continues to grow, there may be opportunities to collaborate with additional team members down the track.

This is a great opportunity to join an early-stage business at ground level, gain exposure to the Australian mortgage industry, work closely alongside

Duties and Responsibilities:

  • Keep client and loan information updated and accurate in Connective Mercury
  • Manage the loan pipeline and make sure all applications are moving forward on time
  • Follow up on required documents and ensure everything is complete before submission
  • Prepare and organize loan applications based on lender requirements
  • Coordinate with lenders and other stakeholders for updates and follow-ups
  • Handle post-settlement tasks, such as scheduling client check-ins (e.g., 6- and 12-month reviews, rate checks)
  • Spot delays or issues early and take action to keep deals on track
  • Help improve processes and workflows, especially within Mercury
  • Support in organizing backend operations to make work more efficient
  • Provide general admin support to keep daily operations running smoothly

Requirements

Must-have Skills / Qualifications:

  • Proven experience in the Australian mortgage broking industry
  • Strong ownership mindset with the ability to work independently
  • Highly organized with excellent attention to detail
  • Proactive and process-driven, with the ability to identify gaps and improve workflows
  • Comfortable working in a growing business where systems are still being built

Advantageous Skills / Experience:

  • Hands-on experience with Connective Mercury CRM (strong advantage)
Manila Recruitment

About Manila Recruitment

Manila Recruitment is a full service recruitment consultancy providing executive, expert and technical recruitment support for the Filipino market. We are the leader in innovation for recruitment solutions in the Philippines since 2010. We were born from entrepreneurial roots, and carefully crafted into a full-service consultancy that delivers a suite of innovative headhunting and talent sourcing solutions. Our expertise is defined by an unparalleled understanding of the “big picture” business needs of our clients, and how recruitment solutions can only be tailored for optimum results when a holistic view is taken.

The Manila Recruitment difference is rooted in our passion to scour the globe for cutting-edge developments in recruitment science. We get genuinely excited by developments in social sourcing strategies, web 3.0 tools for headhunters and areas of innovation that can help us deliver the best client and candidate experiences. We identify and deliver the latest international recruitment strategies specifically adapted for headhunting talent within the Filipino market. Producing unrivalled access to perfectly matched, previously undiscoverable talent for our clients. The recipe is simple, innovation, international best practice, combined with local market knowledge, a candidate database of over 40,000 and growing, and of course our greatest asset – simply the best team of passive talent sourcing, end-to-end recruitment consultants in the Philippines!

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Makati City, PH
Year Founded
2010
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