Job Description

About Texana Bank, N.A.

Texana Bank first opened its doors in 1914 in Linden, Texas. In the past century, banks in our region have come and gone, but Texana is different. At Texana, we believe in growing for the right reasons — to better serve you.

Texana now boasts four full service branches throughout East Texas, in addition to two branches in Arkansas. We also have several mortgage offices to serve you. We’ re bringing honesty back to banking. Our staff has the tools and knowledge to help you achieve your goals faster. At Texana, we call you by name, and we’ re personally invested in your success. We’ re not going anywhere.

The Mortgage Branch Manager is responsible for leading, managing, and growing the Loan Production Office (LPO). This role primarily focuses on supervising and managing the day-to-day operations of the LPO and its employees while also driving mortgage loan sales. The Mortgage Branch Manager plays a key role in business development, team leadership, and regulatory compliance, ensuring the success and profitability of the branch.

ESSENTIAL FUNCTIONS:

Management & Leadership:

• Supervise and manage the daily operations of the LPO, ensuring efficiency and productivity.
• Oversee a team of at least two full-time LPO employees or the equivalent.
• Lead hiring and firing decisions by providing input into the bank’s talent management processes.
• Mentor and coach employees to optimize performance, business growth, and professional development.
• Conduct regular business planning and sales strategy meetings with LPO employees.
• Maintain an open-door policy to support and engage employees effectively.
• Ensure all employees comply with bank-mandated compliance training and continuing education requirements.

Sales & Business Development:

• Meet or exceed minimum monthly production levels of five (5) funded mortgage units per month, as per bank policy.
• Develop and maintain strong relationships with prospects, customers, and referral partners.
• Sell mortgage loan products and services, providing customers with expert financial guidance.
• Analyze borrower financial health, goals, and credit history to recommend tailored mortgage solutions.
• Educate customers on the mortgage loan process, products, pricing, and payment structures to enable informed decisions.
• Continuously recruit additional personnel to grow the team and expand the business.

Compliance & Operational Efficiency:

• Ensure adherence to bank policies, regulatory requirements, and industry best practices.
• Monitor loan pricing management to ensure compliance with bank guidelines.
• Immediately report suspected fraud or unauthorized activities to bank management.
• Maintain stringent safeguards on borrower non-public personal information.
• Assist in managing expenses, P/L, and overall business strategy to enhance the branch’s success.

QUALIFICATIONS:

• Proven leadership experience in mortgage lending and loan production management.
• Strong knowledge of mortgage products, pricing, and regulatory compliance.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to drive sales and business growth while maintaining operational integrity.
• Proficiency in mortgage software tools and financial analysis.
• Commitment to team development and customer education.

EMPLOYMENT TYPE:

This is a full-time, salaried exempt, W-2 position under the employment of the Bank.

Equal Opportunity Statement: Texana Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.

Texana Bank Mortgage

1680 Keller Parkway

Keller, Texas 76248