Job Description

Status: Exempt/Officer

Grade: 9E

Salary Range: $75,000 base plus commission

Position Pays base (within the salary range) + commission

Salary range updated 2/26/2026. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Location: Springfield, MA - 19 Harrison Ave

Purpose/Objective

This position is responsible for soliciting and servicing a variety of residential mortgage loans. Interview applicants, collect financial data and documents, and make recommendations regarding the loan products that best meet the borrower’s needs. Assist buyers in the purchase process through closing.

Key Accountabilities

• Develop and expand internal and external referral sources.
• Work closely with borrower(s) to secure all required information and loan documentation required for underwriting.
• Submit applications and supporting documentation consistent with all state and federal regulatory and compliance guidelines.
• Provide ongoing communication and updates to borrower(s) on the status of their loan request.
• Provide all follow-up documentation as requested by underwriting/processing within a timely manner.
• Follow up on all conditions to ensure timely loan closings and rates lock expirations are satisfied.
• Cross-sell other bank products and work with appropriate business partners to deepen banking relationship.
• Work to meet the credit needs of the communities the Bank serves, including helping low- to moderate-income residents acquire and remain in affordable housing.
• Cultivate and maintain relationships with branch personnel within lending area.
• Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one’s duties.

Must be eligible to be registered in the Nationwide Mortgage Licensing System & Registry for purposes of SAFE Act.

Education:

• Bachelor’s degree preferred

Experience:

• Minimum of 5 years’ experience in mortgage originations with a well-developed client base

Skills & Knowledge:

• Extensive knowledge of various loan products including: FHA, VA, and Mass Housing and portfolio lending
• Knowledge of FNMA/FHLMC products and guidelines
• Extensive knowledge of mortgage application procedures including disclosures, GFE, TIL, HMDA and RESPA requirements
• Ability to work independently and be self-motivated
• Effective written and verbal communication skills
• Excellent sales and consulting skills
• Strong interpersonal skills
• Accuracy and attention to detail
• PC literate (Word, Excel, e-mail and Internet) and ability to access and use online mortgage banking tools (credit bureaus, investor website, etc.)

Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com