Hewlett Packard Enterprise

Morpheus Solution Specialist

Hewlett Packard Enterprise  •  Republic of Tunisia (Hybrid)  •  2 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Morpheus Solution SpecialistThis role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

We are looking for Morpheus Solution Specialist to join our team!

How you will make your mark:

  • Provide technical support for VM Essentials and Morpheus Enterprise deployments across on‑prem, hybrid, and cloud environments.
  • Diagnose and troubleshoot issues related to virtualization, compute, storage, networking, and automation platforms.
  • Drive timely resolution of support cases in alignment with SLAs.
  • Assist customers during PoC cycles with configuration validation, environment readiness, and blocker resolution.
  • Document solutions, FAQs, and best practices to improve internal knowledge bases.
  • Collaborate with cross‑functional teams including Product, Engineering, and Sales Engineering to ensure customer success.
  • Handle standard break/fix tickets and routine troubleshooting.
  • Perform environment checks, configuration assistance, and log analysis.
  • Escalate complex issues to Specialists/Experts with proper investigation.
  • Maintain accurate case documentation and customer communication.

About you:

    • 1–3 years of experience in technical support or infrastructure operations.
    • Basic understanding of virtualization technologies (VMware, Hyper-V, KVM).
    • Familiarity with Linux/Windows environments and troubleshooting tools.
    • Good analytical and communication skills
    • Exposure to Morpheus, vSphere, vCenter, or comparable CMP/VM platforms.
    • Experience with hybrid cloud environments (Azure, AWS, GCP).
    • Understanding of API integrations, automation workflows, or infrastructure-as-code tools.
    • Ability to work in fast-paced environments with global customers.

Additional Skills:

Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, User Experience (UX)

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#tunisia#Morpheus

Job:

Engineering

Job Level:

TCP_02

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

Hewlett Packard Enterprise

About Hewlett Packard Enterprise

Official LinkedIn of Hewlett Packard Enterprise, the global edge-to-cloud company. Sharing our passion and purpose through technology and innovation.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Houston, Texas
Year Founded
Unknown
Website
hpe.com
Social Media