Hotel Investment Services, Inc.

Morning Server Supervisor

Hotel Investment Services, Inc.  •  Bay City, MI (Onsite)  •  4 hours ago
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Job Description

The DoubleTree by Hilton Bay City Riverfront is looking for a dependable, motivated, and positive leader to help oversee our morning operations. If you enjoy supporting a team, providing excellent guest service, and keeping things running smoothly in a fast-paced environment, this could be a great opportunity for you.

What We're Looking For

  • A strong leader who leads by example
  • Professional, organized, and team-oriented
  • Excellent communication and guest service skills
  • Ability to remain positive and effective under pressure
  • Strong problem-solving and organizational abilities
  • Commitment to maintaining a productive and supportive work environment

Key Responsibilities

  • Support, motivate, and lead team members during morning shifts
  • Monitor workflow and labor efficiency to ensure smooth operations
  • Maintain clean, organized, and safe work areas
  • Assist guests and resolve concerns in a professional manner
  • Handle cash procedures and complete daily paperwork accurately
  • Lead pre-shift meetings
  • Assist with training of team members
  • Ensure assigned tasks are completed efficiently and accurately
  • Follow and enforce company policies, procedures, and sanitation standards
  • Help keep a positive, respectful, and supportive workplace

Benefits

We value our team members and offer a competitive benefits package, including:

  • Paid Sick Time
  • 401(k) Plan Available
  • Hilton Team Member Travel Benefits
  • Employee Meals
  • Employee Discounts
  • Full Time: Medical, Dental, PTO, and Paid Holidays
Hotel Investment Services, Inc.

About Hotel Investment Services, Inc.

Hotel Investment Services, 'HIS'​, is a privately held company established in 1990 and located in Troy, Michigan. Our collection of properties ranges from elegant boutique hotels to beautiful award winning resorts. Our managed facilities employ over 1,000 associates that deliver outstanding service, quality food and beverage, and create exceptional guest experiences. These managed properties stand out and outperform the competition in occupancy, average daily rate, and revenue per available room.

All properties have received numerous accolades over the years for best hotel, best conference center, most unique venue, best new golf course, and several community awards. HIS manages, owns, and develops hotels, conference centers, golf courses, training and development centers, and retreat centers. Our management team has successfully managed properties in all segments of the lodging industry.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Troy, Michigan
Year Founded
1990
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