As a Moonlight Agent, you are the face of W Prague during evening and overnight hours. You deliver bold, personalized service aligned with W’s spirit — creating memorable experiences from arrival to departure.
You manage check-ins and check-outs, handle guest requests, coordinate with departments, and ensure smooth night operations while embodying W’s Whatever/Whenever® philosophy.
Welcome guests warmly and professionally.Anticipate needs and provide tailored recommendations.Handle inquiries, concerns, and special requests with confidence.Deliver exceptional service to VIP and leisure guests.
Process check-ins/check-outs and manage reservations.Verify payments and ensure billing accuracy.Assign rooms based on preferences and availability.Prepare reports and maintain shift logs.
Process payments and balance cash bank.Follow accounting, safety, and emergency procedures.Protect guest privacy and confidential information.
Collaborate with Housekeeping, Engineering, Security, and other teams.Maintain professional communication and appearance standards.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories.
Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate.
Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/
