Job Description

Generic Responsibilities

1. Adhere to NRC policies, guidance and procedures.
2. Contribute to area level CC concept note development and provide input on needs.
3. Provide regular progress reports to AM, PMs and MEAL Coordinator/Manager.
4. Coordinate process to establish program level MEAL systems participate in log frame design during project proposal process to support on indicator formulation.
5. Support and contribute to the development of a data management system through documentation, implementation and coordination of standardizes information flow of MEAL activities and reporting.
6. Support in developing data collection methodology and tools, and in actual data collection, as needed.
7. Capacity building and training of program staff on MEAL technical and conceptual areas, as needed
8. Support the integration and promotion of PSEA and Safeguarding practices across the Area office
9. Support in standardizing MEAL across projects.

Specific Responsibilities

• Support in standardizing MEAL across projects.
• Participate in MEAL matrix design during project planning phase.
• Support in outcome monitoring, and research planning. As well as drafting outcome monitoring reports.
• Support in developing data collection methodology and tools, and in actual data collection, as needed.
• Ensure that monitoring data are reported on a timely manner to relevant program and managerial staff and entered on GORS monthly.
• Report cluster/sector 4Ws for Shelter, WASH, ICLA, RRM and Education team field team.
• Handle and process beneficiary contacts received through suggestion boxes; accurate entry and categorization of the case in the CFM database.
• Coordinate the operationalization of NRC Sudan complaints, and feedback mechanism (CFM) system and develop/build upon existing Standard Operating Procedures (SOPs) for CFM.
• Hold trainings and refresher sessions for CFM and program staff to ensure they have the capacity and skills to deal with complaints at the field level.
• Support the country office in promoting PSEA and Safeguarding practices, ensuring organizational staff, partners, vendors, and communities understand and adhere to safeguarding policies.
• Any other task relevant to the position as requested by line manager and MEAL Coordinator.

Generic Professional Competencies

• 1-2 Years Experience with and knowledge of principles and current approaches to monitoring,Evidance , Accountablity and Learning in relief and development programs, using both quantitative and qualitative methods
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge about own leadership skills/profile
• Fluency in English, both written and verbal
• Strong computers skills including MS Office (Word, Excel, Outlook).
• Able to travel to other areas in Sudan.
• Knowledge of digital data collection platforms (KoBo, CommCare, Ona).

Context-Related Skills, Knowledge, and Experience

• Familiarity with the political and humanitarian context in Sudan.
• Experience implementing MEAL in hard-to-reach or remote-managed areas.

Behavioural Competencies

• Handling insecure environment
• Working with people
• Communication with impact and respect
• Coping with change