TopFloor Limited

Monitoring & Evaluation (M&E) Consultant

TopFloor Limited  •  Lusaka, ZM (Onsite)  •  12 hours ago
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Job Description


About NetOne Foundation

The NetOne Foundation, as the implementing partner for Intervention 2 of the Smart Africa Markets for All (SAMA) Programme in Zambia, is spearheading a transformative four-year initiative under the Smart Africa Alliance, in partnership with the Mastercard Foundation. The programme is designed to improve the livelihoods of at least 32,000 young people, 20,000 women in the informal economy through the AISHA programme, and 12,000 ICT-trained youth through the NALA programme, with a strong focus on empowering young women, who represent at least 70% of the beneficiaries.

SAMA seeks to expand access to inclusive digital markets, entrepreneurship opportunities, and dignified employment by strengthening digital skills, promoting financial inclusion, and enhancing market access for economically disadvantaged youth. Through the programme, informal traders are equipped with practical digital and business skills to grow and sustain their enterprises, while ICT-trained unemployed youth receive industry-relevant digital training and professional certifications across data science, cybersecurity, AI, and cloud computing to increase their employability and participation in the digital economy.

Role Profile

The Monitoring, Evaluation and Learning (MEL) Officer is responsible for designing, implementing, and managing the Foundation's Monitoring, Evaluation and Learning framework across all programmes and projects. The role ensures effective monitoring of programme performance, collection and analysis of high-quality data, timely reporting, and the generation of evidence-based insights to support programme improvement, accountability, and informed decision-making. The incumbent will also ensure compliance with the Foundation's data protection standards and contribute to organizational learning.


Key Responsibilities ​


  • Review and/or design,
    implement, and manage the MEL framework for
    Netone
    Foundation and across SAMA projects

  • Track and report on
    programme KPIs

  • Lead beneficiary data
    collection, analysis, and reporting across all cohorts

  • Support quarterly and
    annual reporting requirements

  • Coordinate with
    implementing partners on field-level data collection

  • Maintain MEL data systems
    and ensure data quality and integrity

  • Contribute to programme
    learning, adaptation, and documentation

  • Ensure data protection
    is adhered to as per
    the
    Foundation's Data Protection Policy


Requirements


Qualifications and Requirements

  • Bachelor's degree in Monitoring and Evaluation, Statistics, Economics, Development Studies, Social Sciences, Information Management, or a related field.

  • Minimum 5 years of M&E
    experience in donor-funded development Projects or programmes

  • Experience with similar
    international donor MEL
    frameworks
    preferred

  • Proficiency in data
    management tools and MEL software (KoboToolbox, ODK, DHIS2, or equivalent)

  • Strong analytical and
    report-writing skills in English

  • Experience working in
    Zambia or Sub-Saharan
    Africa
    preferred.
TopFloor Limited

About TopFloor Limited

We are the a human capital service provider offering customised solutions that facilitate the attainment of professional and corporate goals. We offer services in Human Capital Development, Human Capital Consultancy and Human Capital Outsourcing.

Founded in 2011, TopFloor's founders'​ vision was to have a local solution for world class training for Zambians. In one of TopFloor’s very first meetings, potential names for the organisation were tossed around with a specific focus on finding a name that was aspirational, that made people feel like they could achieve their dreams through professional development. And this is where 'TopFloor'​ came from, that we could take people to the 'TopFloor'​ through professional development and certifications.

Since 2011, TopFloor has trained 5000+ professionals and provided human capital solutions to 600+ local and international corporate clients.

TopFloor has also expanded its focus from providing training and development solutions to include payroll outsourcing, human capital administration outsourcing, recruitment and selection and human capital consulting services. This is to ensure that we provide holistic human capital solutions for different stakeholders to add value in their various endeavours.

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Lusaka, ZM
Year Founded
2011
Website
co.zm
Social Media