Brink’s Inc

Monitoring ATM

Brink’s Inc  •  Jakarta, ID (Onsite)  •  2 months ago
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Job Description

  • Melakukan monitoring status mesin ATM/CRM/CDM secara real-time melalui sistem.
  • Mengidentifikasi gangguan (down, error, cash out, dll) dan melakukan eskalasi ke tim terkait.
  • Memastikan penanganan gangguan sesuai SLA yang ditentukan.
  • Berkoordinasi dengan tim FLM/CIT/teknisi untuk percepatan penanganan.
  • Melakukan follow up hingga mesin kembali normal (uptime terjaga).
  • Menginput dan mengupdate tiket/incident pada sistem monitoring.
  • Menyusun laporan gangguan dan performa ATM (harian/mingguan/bulanan).
  • Melakukan analisa awal terhadap penyebab gangguan (troubleshooting basic).
  • Memastikan ketersediaan cash ATM melalui koordinasi dengan tim CIT.
  • Menjaga akurasi data dan dokumentasi operasional.
Brink’s Inc

About Brink’s Inc

Brink’s, Incorporated is the world’s premier provider of secure solutions – including global transportation and storage for high-value goods, currency and coin processing, smart safes, ATM services, security services and advanced technology – that deliver critical business intelligence, improved productivity and enhanced protection. Established in 1859, Brink’s employs over 59,900 employees and serves customers through a network of 1,100 facilities and 12,000 vehicles in more than 100 countries on six continents — an unrivaled global footprint that delivers incomparable security, efficiency and visibility across the logistics lifecycle.

Industry
Transportation & Logistics
Company Size
10,000+ employees
Headquarters
Coppell, Texas
Year Founded
1859
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