Brink’s Inc

Monitoring ATM

Brink’s Inc  •  Jakarta, ID (Onsite)  •  3 months ago
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Job Description

· Memantau Status ATM

  • Mengecek apakah mesin ATM online/offline secara real-time
  • Memastikan semua layanan (tarik tunai, cek saldo, transfer) berjalan normal

· Monitoring Sistem & Jaringan

  • Memantau koneksi jaringan ATM ke server pusat
  • Menggunakan sistem monitoring internal atau tools seperti IBM Netcool atau Nagios

· Deteksi & Penanganan Gangguan

  • Mengidentifikasi error (misalnya ATM down, cash out, kartu tertelan)
  • Melakukan troubleshooting awal atau eskalasi ke tim teknisi

· Koordinasi dengan Tim Terkait

  • Berkomunikasi dengan teknisi lapangan, vendor, atau IT support
  • Follow-up sampai masalah terselesaikan

· Monitoring Cash & Transaksi

  • Memantau ketersediaan uang di ATM (cash level)
  • Mengantisipasi ATM kehabisan uang (cash out)

· Pelaporan

  • Membuat laporan harian terkait status ATM
  • Mencatat incident, downtime, dan penyelesaian masalah
Brink’s Inc

About Brink’s Inc

Brink’s, Incorporated is the world’s premier provider of secure solutions – including global transportation and storage for high-value goods, currency and coin processing, smart safes, ATM services, security services and advanced technology – that deliver critical business intelligence, improved productivity and enhanced protection. Established in 1859, Brink’s employs over 59,900 employees and serves customers through a network of 1,100 facilities and 12,000 vehicles in more than 100 countries on six continents — an unrivaled global footprint that delivers incomparable security, efficiency and visibility across the logistics lifecycle.

Industry
Transportation & Logistics
Company Size
10,000+ employees
Headquarters
Coppell, Texas
Year Founded
1859
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