Genius Road

Monitoring and Observability Engineer – Cloud Platforms #2805

Genius Road  •  Dallas, TX (Hybrid)  •  5 months ago
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Job Description

Monitoring and Observability Engineer – Cloud Platforms
Contract Length: 12 months + potential extension
Location: Dallas, Texas – Hybrid (4 days onsite downtown Dallas)
Shift: May include rotating after-hours or weekend support

We are seeking a mid-level Enterprise Observability Engineer for our Dallas client. This role focuses on designing and implementing automated monitoring solutions, managing observability tools (Dynatrace, ThousandEyes, Evolven), and supporting 24/7 production environments in both on-premise and cloud infrastructures.

Qualifications
  • Associate's or Bachelor's degree in Technology, Engineering, or related field preferred
  • 4+ years in IT operations, infrastructure, or application monitoring
  • Strong experience with Dynatrace (APM, infrastructure monitoring)
  • Some familiarity with Ftrace, ThousandEyes, Evolven
  • Experience with intelligence platforms (e.g., Moogsoft, BigPanda)
  • Hands-on experience in scripting (Python, Perl, Java), REST APIs, and webhooks
  • Solid knowledge of cloud-native monitoring (AWS, Azure, GCP) and Kubernetes/OpenShift environments
  • Experience with Unix, Linux, and Windows system
  • Experience with log analysis and application tracing
  • SLO/SLI metrics integration
  • Strong communication and documentation skills

Key Responsibilities
  • Monitor infrastructure, applications, and websites; resolve Level 1 issues and escalate when necessary
  • Perform advanced Level 2 diagnostics, including log analysis and performance troubleshooting
  • Design and configure observability tools such as Ftrace, ThousandEyes, Evolven
  • Implement Level 0 automation (e.g., auto-ticketing, alert routing)
  • Integrate data into event intelligence platforms for real-time visibility
  • Lead and coordinate incident response using observability insights
  • Maintain shift logs and ensure effective communication during shift handovers
  • Train and support teams on monitoring tools and processes
  • Collaborate on SLO/SLI metrics and performance tuning
  • Participate in on-call rotation, including after-hours/weekend shifts
  • Obtain Dynatrace Specialist certification within 6 months of hire

Why Apply?
  • Work on high-impact enterprise systems
  • Support leading observability platforms
  • Be part of a forward-thinking digital intelligence team


Genius Road, LLC is proud to be a Certified Women’s Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.         
Genius Road

About Genius Road

2025 Inc. Magazine’s Best Workplaces!

Genius Road, LLC, is a boutique technical, telecom and executive recruiting firm with a difference.

We’re not resume aggregators, but corporate matchmakers – connecting you with candidates who fit your requirements, your culture and your environment. For permanent positions, we bring you new hires with staying power, culling through our extensive network to identify the perfect all-around fit.

If you have a temporary need for additional technical or telecom expertise, we’ll find the right mix of people who can jump right in and start producing.

Just as important, we make the process easier. Instead of inundating your inbox with random resumes, we create individual profiles of our recommended talent that give you a comprehensive view of the top candidates. So, you’ll see, in a glance, not only what these individuals can do, but who they are as human beings and how they’ll fit in your organization.

Combine all this with a proven track record, an unshakable professionalism and a fierce commitment to customer service, and it’s easy to see what sets us apart.

We call it a smarter approach to recruiting. Our customers say it’s “Pure Genius“

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Dallas, Texas
Year Founded
2010
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