Job Description

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Day - 08 Hour (United States of America) This is a Stanford Health Care Tri-Valley job.

A Brief Overview
The Monitor Tech/Unit Secretary is a member of the health care team who assists in the coordination of total patient care, under the direction of a Charge Nurse. This position is the focal point of communication and flow of the nursing unit. Applies the VHS Values to the performance of every job duty. These values include Quality, Teamwork, Respect, Courtesy, Empowerment, Responsiveness, Recognition and Improvement.

Locations
Stanford Health Care Tri-Valley

What you will do

• Provides continuous cardiac monitoring as a trained observer at the nurse’s station.
• Performs various patient care activities and related non-professional services necessary in caring for the personal needs and comfort of the patient.
• Maintains a safe/clean environment; reports/corrects hazardous conditions within scope of responsibility.
• Check equipment each shift, including communications devices, and physical department rounding to proactively surveil the department for needed repairs, safety hazards, and appropriately communicates needs to proper departments.
• Supports discharge planning functions and team rounding activities
• Adheres to department and hospital Policies and Procedures
• Receives, greets, and directs patients, visitors, and employees arriving at the unit, or calling the patient care unit.
• Demonstrates excellent telephone etiquette when receiving, placing, or transferring calls.
• Maintains composure and professionalism in emergency situations
• Always maintains confidentiality of patients and patient information.
• Answer patient call lights immediately and reports patient needs appropriately
• Receives and distributes mail, flowers, and various other items for patients on the unit.
• Maintains adequate quantity of forms, materials, supplies, and equipment on assigned units. Orders supplies as necessary according to standards and ensures fiscal responsibility.
• Maintains clean and organized work and storage areas.
• Update patient flow and assignment board.
• Maintains downtime forms and other necessary forms.
• Maintains unit specific records, logs, and binders. Example: temperature logs, etc.
• Monitors the fax machine for incoming communications.
• Checks charts of all patients scheduled for surgery or special/diagnostic procedures and assures required information is complete e.g., labs, x-rays, H&P, pre-surgery forms.
• Assists patients and care team with medical record requests.
• Appropriately responds to all safety and emergency signals and notifications
• Contributes to the team spirit and cohesiveness of the unit and nursing department.
• Contributes to unit and department problem solving and issue resolution.
• Maintains a professional attitude, demeanor and appearance, wears prescribed departmental uniform, wears identification name badge.
• Completes a comprehensive shift report to oncoming staff before leaving unit.
• Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford Healthcare Tri-Valley’s patient-experience and represents a framework for patient-centered interactions

Education Qualifications

• High School Diploma or GED Required

Experience Qualifications

• Experience working as a unit clerk or administrative support role Preferred

Required Knowledge, Skills and Abilities

• Strong interpersonal skills
• Basic Computer Skills required
• Strong attention to detail with ability to organize and prioritize work efficiently
• Knowledge of medical terminology
• Ability to speak, read, write, and understand the English language
• Ability to work as an effective team player and serve as a resource person to patients, staff and visitors
• Knowledge of Quality Control, Safety and joint Commission standards

Licenses and Certifications

• Current American Heart Association Certification for Basic Life Support for Healthcare
  Providers required

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination inall ofits policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $28.84 - $37.08 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.