This role responsible for providing Level 1 and Level 2 support for end-user technology, ensuring timely resolution of incidents and service requests while delivering an excellent customer experience. This role supports Modern Workspace technologies including Microsoft 365, Teams, Intune, Windows devices, mobile devices, collaboration tools, and endpoint management solutions. The technician will work closely with Service Desk, Infrastructure, Security, and Modern Workspace engineering teams to maintain a secure, productive, and reliable digital workplace. The role includes ticket management, troubleshooting, user onboarding/offboarding, device provisioning, and escalation of complex issues when required.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Wolfspeed (NYSE: WOLF) leads the market in the worldwide adoption of silicon carbide technologies that power the world’s most disruptive innovations. As the pioneers of silicon carbide, and creators of the most advanced semiconductor technology on earth, we are committed to powering a better world for everyone. Through silicon carbide material, Power Modules, Discrete Power Devices and Power Die Products targeted for various applications, we will bring you The Power to Make It Real. Learn more at www.wolfspeed.com.
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