Job Description

Modern Software Developer– US

ServiceCentral Technologies is looking for a Software Developer to build and maintain modern line-of-business SaaS applications that intelligently leverage AI technologies.

This is not a vibe-coding role. Instead, you will use proven AI tools and platforms to enhance and evolve our SaaS products — making them more automated, more intelligent, and more valuable to our customers.

You will design, develop, and maintain production-grade software systems that integrate AI capabilities into real business workflows.

Everything you build supports real users. We are looking for a strong software engineer first — someone who understands architecture, databases, APIs, and production-ready code — and who is comfortable incorporating AI technologies where they create meaningful business value.

What You’ll Do

Build and Maintain SaaS Products

• Design, develop, and maintain scalable line-of-business SaaS applications
• Build backend services, APIs, and data models
• Ensure system performance, reliability, and security
• Collaborate with product and business stakeholders to translate operational needs into software solutions

Integrate AI Capabilities

• Leverage LLMs and AI APIs to enhance product functionality
• Implement AI-driven features such as workflow automation, summarization, data extraction, classification, and intelligent search
• Integrate AI into existing product architecture responsibly and efficiently
• Monitor usage, performance, and cost of AI-powered features

Architect for Scalability

• Contribute to service-oriented or microservice architectures where appropriate
• Design clean API layers and integration patterns
• Optimize database performance and data structures
• Maintain observability and logging across systems Improve and Iterate
• Continuously refine and enhance product capabilities
• Refactor and improve existing systems as the platform grows
• Ship features incrementally and iterate based on real-world feedback

Improve and Iterate

• Continuously refine and enhance product capabilities
• Refactor and improve existing systems as the platform grows
• Ship features incrementally and iterate based on real-world feedback

What You Bring

• Strong experience building and maintaining production SaaS applications
• Solid backend development skills
• Experience integrating third-party APIs, including AI/LLM services
• Experience crafting AI models and AI agents to accomplish real-world tasks
• Understanding of software architecture and system design
• Ability to write clean, maintainable, and testable code
• Pragmatic mindset — using AI where it creates value, not for novelty
• Comfort working in a fast-moving, solution-oriented environment

Preferred but Not Required

• Experience with PHP or .Net development stacks
• Experience with MySQL, Oracle database engines
• Experience with microservice architecture
• Experience building or maintaining vertical SaaS or B2B products
• Experience working in small, high-ownership teams

Why Join ServiceCentral Technologies

• Work on real SaaS products used by real businesses
• Direct ownership over architecture and feature development
• Opportunity to thoughtfully apply AI technologies in meaningful ways
• Influence product direction and technical decisions
• Room for growth as the platform expands

Ready to Build With Us?

If you’re a strong software engineer who understands how to build solid systems — and knows how to apply AI technologies to make them better — we’d love to hear from you.

Required:

Your resume

A short note (5–10 sentences) describing a SaaS feature you would enhance using AI and why.