Job Description

Own the end-to-end execution of high-impact educational events and lead on-site teams to operational success across Melbourne.

Contour is seeking an organized, proactive, and decisive Event Delivery Lead to join our Operations team on a casual basis Based in Melbourne, this is an event-driven role where your hours will differ depending entirely on our event schedule, making it ideal for someone seeking dynamic, flexible operational work.

You will take full ownership of the end-to-end delivery of Contour's events- primarily focusing on orchestrating exams and assessments, while adapting to deliver workshops, information nights, and online events. As the primary on-site operational lead, you will be responsible for logistics, resource coordination, and casual team management to ensure every event runs flawlessly.

Who We Are

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 10,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 300+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

• Contour Education:Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
• Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
• Contour TestPrep:Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students

What You Will Do

• Lead the end-to-end operational execution, on-site event logistics, and casual team management for educational events and student assessmentsacross various venues in Melbourne.
• Plan and deliver events from start to finish, managing timetabling, floorplans, registration, and on-site execution.
• Build and maintain comprehensive timelines, run sheets, checklists, and site manuals while coordinating speakers and resources.
• Lead daily team meetings during multi-day events to gather feedback, surface issues, and action rapid improvements.
• Order required stationery, manage printing needs, track event expenses, and source vendor materials within pre-approved budgets.
• Attend and thoroughly assess prospective venues via site visits to inform selection and sourcing decisions.
• Act as the key operational point of contact on-site for casual team members, students, and internal functions.
• Manage system requirements to run seamless registration and monitor student attendance throughout events.
• Roster, lead, brief, and support casual event staff (including invigilators and workshop teams) to achieve high-quality outcomes.
• Supervise students directly to maintain a calm, orderly, and highly structured examination environment while upholding strict exam integrity.
• Support approved Special Examination Arrangements and assist with student wellbeing needs during assessments.

What You Will Bring

• Exposure to leading or supervising casual teams is desirable (not essential) - full training and support provided.
• Strong confidence with registration/booking systems and standard office software.
• Proven experience managing event timelines, documentation, budgets, and compliance.
• Demonstrated experience in event coordination, operations, or exam/assessment delivery.
• Strong organizational, time-management, and written communication skills.
• High attention to detail and accuracy across documentation, registration, and procedures.
• Ability to stay calm, composed, and decisive when handling unexpected on-the-day surprises.
• A student-centred approach that prioritizes student experience and wellbeing.
• A valid, state-specific Working with Children Check.
• Willingness to travel between various Melbourne venues and work flexible hours aligned directly with our event calendar.

Why You Will Love It

• Join a vibrant, fast-growing educational ecosystem that has impacted over 10,000+ students.
• Gain access to full training, comprehensive site manuals, and dedicated support to set you up for success.
• Enjoy the flexibility of casual work assignments in Melbourne that vary naturally with our event schedules.
• Opportunity for career development to progress within the Operations department as the organisation grows.
• Competitive casual hourly rates with the benefits of a collaborative, purpose-driven team environment.

How To Apply

If you care about delivering seamless event experiences and putting students first, we’d love to hear from you.

Application Process

• Submit your application
• Suitable candidates will then be invited for an interview