Job Description

Job Location: Tony Hawaii Automotive Group - Waipahu, HI 96797
Position Type: Full Time
Salary Range: $7,000.00 Salary/monthJob

Summary
The Account Manager is responsible for building and maintaining strong customer relationships, driving sales growth, and ensuring customer satisfaction within an assigned territory. This role includes meeting sales goals, presenting and promoting products, resolving customer issues, and coordinating with internal teams to support accounts.

Job Responsibilities
- Sales and Customer Relations:
- Develop and maintain relationships with new and existing customers.
- Travel within the assigned territory to present products, secure orders, and promote sales programs.
- Identify customer needs and provide appropriate product or service solutions.
- Meet or exceed sales quotas and goals.
- Account Management:
- Ensure customers have adequate stock levels and manage product inventory for assigned accounts.
- Handle customer inquiries, complaints, and return requests.
- Coordinate equipment demonstrations, training, and minor field troubleshooting.
- Develop and maintain a sales plan and provide accurate sales forecasts.
- Reporting and Communication:
- Report daily activities and completed invoices to the corporate office.
- Maintain accurate records of customer information, leads, and sales activities.
- Prepare sales proposals, agreements, and reports as required.
- Attend trade shows, sales meetings, and customer training sessions as needed.
- Compliance and Safety:
- Perform daily inspections of the delivery vehicle and meet all DOT and safety requirements.
- Ensure marketing and promotional expenses remain within budget and receive prior approval.
- Follow company policies, procedures, and ethical standards.
Core Values and Service Standards
- Provide excellent customer service and support.
- Demonstrate professionalism, integrity, and accountability in all interactions.
- Promote teamwork, adaptability, and innovation in achieving goals.
- Uphold company values to foster a positive and productive work environment.

QualificationsRequired Skills/Abilities
- Strong sales, communication, and customer service skills.
- Ability to resolve problems and handle challenging situations effectively.
- Strong organizational and time-management skills.
- Proficient in Microsoft Office Suite, CRM/contact management systems, and order processing systems.
Education and Experience
- High school diploma or equivalent required.
- 2–3 years of related sales experience preferred.
- Combination of education and relevant experience will be considered.
Certificates, Licenses, Registrations
- Must hold a valid driver’s license with a clean driving record and required insurance coverage.
- Must meet all DOT requirements/certifications.
Physical Requirements
- Regularly required to stand, walk, sit, talk, and use hands.
- Must be able to lift and/or move up to 50 pounds.
- Frequent travel to customer locations.