Job Description

Created in 2016, Free2Move 🚀 simplifies mobility-related uses by offering a wide range of services to satisfy everyone's 🚘 travel needs.

With Free2Move, you can rent a city car for shopping or for your stay in Italy 🏖️ or book a car park during your weekend in Paris... all in one click, on our web/mobile platform! 📲

Born from the merger of the Stellantis Group 🚗 and the start-up TravelCar, Free2Move, thanks to its agility and its spirit of conquest has managed to establish itself in just 6 years 🚀 as a reference player to revolutionize the mobility of all travellers.

Having become the #1 reflex for more than 6 million users 👑, Free2Move operates in more than 170 countries across 5 continents 🌎 and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available!

If you want to join a team of +250🏆 experts and bold international projects, then you're in the right place! 🎯

You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented ❤️teams♥️, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.
💺 JOIN US!
💯 It's exciting, you'll see🔥!

You will be the Free2move ambassador within the Stellantis dealership network and your mission is to develop and optimize our Rent agencies network with a fleet of several hundred vehicles.

As an operations specialist at F2M, you will have the opportunity to help drive growth and shape the future of our SaaS business.

You will be responsible for improving business KPIs by providing training and coaching, as well as operational advice and guidance on how to manage car rental company activity. The ideal candidate will have a background in car rental operations and/or network management.

SPECIFIC TASKS AND MAIN DUTIES:

• Monitoring and managing the daily operation and use of the Free2move platform
• Developing growth opportunities for the SaaS business
• Developing and maintaining relationships with dealers through follow-up and support with on-site visits, phone calls, SMS, and email contact
• Training and supporting the network in using the Free2move platform, tools, systems, and procedures
• Checking, improving, and/or designing processes to meet the needs of a professional Rental company within our dealerships
• Working with dealerships to increase use of the Free2move platform and its modules to optimize mutual revenue
• Monitoring and helping dealers to increase fleet occupancy, turnover, and ancillary penetration
• Monitoring Free2move platform quality metrics and assisting dealers in maximizing customer satisfaction
• Designing and implementing action plans to improve Rent dealer KPIs
• Preparing and giving presentations to potential clients
• Will require up to 75% travel within the country

EXPERIENCE & QUALIFICATIONS:

• Experience in Rental/Mobility in Operations, Counter, Corporate, Sales for at least 3 years (Mandatory)
• Field Operations for at least 3 years (Mandatory)
• Driving license (Mandatory)
• Experience in the automotive sector preferred
• Preference for experience in developing and managing networks

OTHER EXPECTED COMPETENCIES:

• Excellent verbal and written communication skills
• Ability to communicate effectively with internal and external clients
• Positive and team-oriented attitude
• Flexibility and the ability to work under deadline pressure
• Autonomous, results-focused
• Dynamic and adaptable to a constantly changing environment
• Ability to understand on-the-ground problems and propose improvements to processes
• Excellent command of MS Office (Word, Excel)
• Ability to work under pressure and meet deadlines while maintaining a positive attitude
• Ability to work independently and carry out tasks through to completion within the parameters of given instructions, prescribed routines, and standard accepted practices
• Ability to design and implement effective action plans to improve the business

What we offer:

Working at Free2Move means becoming part of a tribe in which the culture of performance rhymes with a good atmosphere. It is also:

• A start-up spirit supported by a large Group 🥇
• Depending on your mission, a possibility to work in full remote wherever you are, in hybrid or within our different offices! ⛵️
• The opportunity to revolutionize the uses of mobility with us! 🚘
• A neat integration to start well 🎁
• Lots of possibilities for development 📈
• Collaboration with multidisciplinary and international teams 💪🏼
• International projects to perfect your background! 🌍
• An attractive salary 💸
• An access to our E-Learning platform 📚 : for the development of languages and other skills

..This list is not exhaustive...

Job type:
- Permanent contract in Porto (Free2move office based in Lisbon)

- To be filled asap