Job Description

Level Entry Job Location Main Campus - Baltimore, MD 21229 Position Type Full Time Education Level Graduate Degree Salary Range $85,000.00 - $90,000.00 Salary Travel Percentage Up to 25% Job Shift Evenings Job Category Human Services

Mobile Response Team Supervisor

📍 Baltimore, Dundalk & Towson, MD

💰 $85,000–$90,000 annually

🕒 Full-Time | Shifts: 9:00 AM–5:00 PM or 3:00 PM–11:00 PM | Monday–Friday

Be the Leader Communities Need in Moments of Crisis.

Help guide the next generation of mobile crisis response — supporting individuals, families, and communities with compassion and clinical expertise.

About Us

Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore’s only comprehensive crisis response system. Since 1992, we’ve been at the forefront of behavioral health crisis care — providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.

The Opportunity

We are seeking a Mobile Response Team Supervisor to provide clinical and administrative leadership for BCRI’s mobile crisis operations. In this role, you’ll work alongside the MRT Director to guide frontline clinicians, strengthen hospital and community partnerships, and ensure that individuals in crisis receive timely, high-quality care.

This is more than oversight — it’s an opportunity to shape the future of crisis response in Baltimore and beyond.

What You’ll Do

• Supervise and support Mental Health Clinicians and interns on the Mobile Response Team.
• Lead scheduling and coordinate coverage for shifts and call-outs.
• Serve as the point person for hospital step-downs, diversion referrals, and emergency petitions.
• Triage crisis runs, collaborating with clinicians and the Call Center.
• Strengthen relationships with hospitals, community providers, and referral sources.
• Ensure compliance with reporting, incident documentation, and budget oversight.
• Step in to support mobile crisis runs when specialized expertise is required.
• Track and report monthly data to State and local authorities.

Qualifications

Qualifications

What You Bring

• Master’s degree in Psychology, Social Work, Counseling, or a related field.
• Active Maryland license as LCSW-C or LCPC
• Minimum of 2 years of post-licensure experience in crisis intervention.
• At least 1 year of supervisory or leadership experience (preferred).
• Strong crisis intervention, problem-solving, and organizational skills.

Why Join BCRI

💡 Lead a mission-driven mobile crisis response team.

🏥 Medical, Dental, and Vision Insurance.

💼 403(b) Retirement Plan.

🌴 Generous PTO – Vacation, Sick, Personal, and Holidays.

📚 Tuition Reimbursement & Professional Development Support.

💙 Be part of an innovative, impact-driven team shaping the future of crisis care.

Make a Difference. Lead with Compassion.

This is more than a leadership role — it’s a chance to help individuals and families find stability in their most vulnerable moments.

👉 Apply today and become a guiding force for change.