Job Description

The Mobile Packet Backbone Network Senior Engineer will work in a Managed Services environment, focusing on MPBN/PS Core domain operations. They will be responsible for maintaining and improving network KPIs, troubleshooting issues, and collaborating with vendors and teams to ensure smooth network operations. This role requires a strong understanding of core routing and transport protocols, as well as experience with multi-vendor equipment and 2G/3G/4G/5G data technologies.

• Perform MPBN performance optimization to meet network KPIs.
• Operate, maintain, and troubleshoot MPBN and Packet Core nodes.
• Prepare design documents and support ancillary network deployments.
• Assign, update, and maintain Network IP planning documents.
• Conduct periodic preventive maintenance on MPBN and Packet Core nodes.
• Determine correlations between applications, Packet Core, RAN, and IPRAN.
• Manage software and hardware updates on MPBN nodes.
• Follow up on MPBN work orders and incident reports.
• Verify and ensure timely closure of domain trouble tickets and change requests.

• Act as a customer interface and provide local domain support to the NOC.

• Bachelor's degree in Engineering, Computer Science, or Telecommunications.
• 5-10 years of experience or above in a relevant field.
• Strong IP skills with professional certifications (e.g., Cisco CCNP, Nokia NRS, Juniper JNCIA/JNCIS/JNCIE).
• Extensive experience in multi-vendor Routers, Switches, and Firewalls.
• Good understanding of 3GPP interfaces and call flows.
• At least 2 years of experience in Unix/Linux administration.
• Integration and support experience in 2G/3G/4G/5G data technologies.
• Ability to work with third parties to enhance customer experience.
• Excellent communication and collaboration skills.
• Willingness to provide on-the-job training and support to team members.