Job Description

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Why this job matters

The Software Engineering Manager Drives the execution of the engineering strategy and roadmap that Strengthens BT's commercial strategy through cross functional business partnering and the participation of a team that pursues innovation as well as engineering excellence.

What you’ll be doing

1. Manages and coaches teams of software engineers driving the engineering organisation's ability to deliver high quality code on time and on budget and implementing means of bringing measurability as well as predictability to the engineering organisation's capabilities for Mobile Network automation test solutions
2. Support end to end automated test execution, including test setup, environment readiness, execution monitoring and failure triage for a wide range of high-performance products, capabilities, and platforms, effectively balancing short term impact with long-term transformation
3. Monitors, manages and ensures timely releases from teams by driving compliance with key release quality metrics and support onboarding and enablement of teams onto automation platforms by sharing technical guidance, best practices, and troubleshooting insights.
4. Consults on complex and strategic issues using advanced technical knowledge, across wider industry and/or specific sectors, and develops bespoke or leading edge, technically complex solutions (e.g., relating to new, untested technology and/or large-scale impact of products)
5. Drives the implementation of the defined technical roadmap to meet the needs of the business, engineering team, and partner teams
6. Implements, engineering and operational excellence initiatives, implementing metrics and processes for regular assessment and improvement
7. Takes a managerial and influencer role in the software engineering function, implementing the technical vision and the pursuit of innovations regarding new technologies, platforms and applications
8. Develops 'best-in-class' engineering for services by ensuring that the services and the components are well-defined and modularised, secure, reliable, diagnosable, actively monitored and reusable
9. Oversees the implementation of new architectures, standards, and methods for large-scale enterprise systems, proactively removing blockers from the team's work
10. Researches, designs and writes new software and performs deep dive data analysis, to identify issues and implement ways to improve working processes within the area of software engineering responsibility, such as avoiding and reducing technical debt
11. Performs complex debugging and troubleshooting of critical issues throughout the development process
12. Supports the implementation of new architectures, standards, and methods for large-scale enterprise systems
13. 
    Drives the evaluation and implementation of high-quality tools and automation processes to support continuous delivery and developer productivity
14. Builds and maintains an engineering culture that fosters innovation and creativity while delivering high quality products with predictability and reliability
15. Champions, continuously develops and shares with team knowledge on emerging trends and changes in software engineering

Must Have

• Mobile Network and telecom automation in Core, Policy & IMS
• Develop automated framework from scratch for new opportunities for faster time to market solutions
• Expertise in analysis for complex network scenarios with detailed trace validation
• Strong understanding of test frameworks, environment dependencies, and execution flows
• Engage constructively with cross functional stakeholders, including functional QA, automation engineers, and platform teams
• Problem analysis and structured RCA for issues/challenges
• Enables delivery teams by providing automation stability and technical clarity
• Drive knowledge sharing within the team by providing technical inputs, troubleshooting guidance and execution insights when required.
• Demonstrate a delivery focused mindset by responding to execution issues promptly and Executes team objectives

Automation Expertise & Tooling :

• Test Automation tools hands-on - ATF, Perfecto, AAT, ATS
• CI/CD integrated automation
• Device & SIM based automation environments
• Jira / Xray – Test execution tracking, defect management

The skills you’ll need

Capability BuildingAgile DevelopmentCulture BuildingChange ManagementMicroservices/Service Oriented ArchitectureTechnology StrategyBusiness AnalysisCloud ComputingTechnology GovernanceContinuous Integration/Continuous Deployment Automation & OrchestrationSoftware TestingSoftware Development LifecycleBusiness Process ImprovementProject/Programme ManagementTalent ManagementDecision MakingGrowth MindsetPerformance ManagementInclusive Leadership

Our leadership standards

Looking in:
Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future

I build diverse future-ready teams where all individuals can be at their best.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.