Job Description

What's In It For You!
• Employee discounts
• Variety of jobs including Monday-Friday day shifts
• Need flexible part time hours? We've got that too!
• Growth opportunities
• Help others through our charity partners
• Save the environment
• So much more!

Why We Will Love You
• You are at least 18 years old and ready to join our team
• You provide outstanding customer service to all donors
• You are organized and can keep the donations area neat and presentable·
• You aren’t afraid of working in the ever-changing weather·
• You are committed to working safely and efficiently
• You are a team player ready to work with a diverse group of co-workers

What Happens in Donations Anyway?
• Receive donations from donors
• Track and weigh donations that we collect
• Share information about our charity partners and our mission with our donors and customers·
• Work in the heat, the cold and in wet weather conditions·
• Work safely and efficiently in loading and unloading trailers and donation boxes

Teamwork Makes The Dream Work
Our donations team works together to take great care of items provided by our donors and provide excellent treasures for our customers. We combine our passion for donors and community service in all that we do.

Why You Will Love Us: Our Mission, Vision and Values

Mission
To Give Back! By...
• Positively impacting the environment and the communities we serve
• Providing values that meet our customer's needs and wants
• Reducing millions of pounds of waste each year
• Supporting local charities
• Creating jobs

Vision
To be the Thrift Brand of Choice in the Southeast and online by offering The Best in value, variety & selection, and convenience for our customers and donors.

Values
• Real: I am genuine and approachable. What you see if what you get.
• Heart: I care. I listen with kindness and act with courage.
• Own: I take initiative, ask for help and follow through.
• Solve: I dig in, fix what matters, and move things forward.
• Grow: I meet challenges with optimism knowing I will win or learn.

Position Title: Mobile Donation Attendant
Reports To: Area Donations Logistics Manager
Department: Donations / Transportation
FLSA Status: Nonexempt

Position Purpose and Objectives

Are you someone who thrives in the great outdoors, loves the freedom of independent work, and has a passion for helping people? If so, consider joining our team as a Donation Attendant! In this role, you'll oversee the gathering of donated items, all while relishing the freedom of working independently amidst the splendor of nature. Join us in our mission to make a positive impact on our community, one donation at a time. We're seeking individuals with exceptional customer service abilities, a strong work ethic, and a genuine desire to assist others. Successful candidates will drive donation growth by maintaining collection sites with operational excellence.

Roles and Responsibilities

• Interacts with donors to accept and process donations at trailer sites in an outdoor setting.
• Helps to sustain and maintain donation trailer site and donation boxes for donation collections.
• Maintains clean and orderly donation sites based on company operational standards.
• Works safely and efficiently in loading and unloading trailers and donation boxes.
• Possesses the ability to regularly work in the heat, cold and wet weather conditions.
• Provides outstanding customer service to all donors and customers.
• Communicates an awareness of our mission and goals to our donors and customers.
• Maintains relationships with donors and the general public.
• Other duties may be assigned by management.

Skills and Qualifications

• Must be at least 18 years of age.
• Strong customer service skills.
• Capable of bending, stooping, crouching, pushing, pulling, and climbing stairs and ramps frequently.
• Able to accurately keep records and communicate donations progress daily.
• Demonstrated ability to simultaneously handle multiple activities at one time.
• Experience working in a community outreach program or organization is a plus.
• High School Diploma, GED or equivalent work experience preferred.
• Successful completion of background check and drug screen.

Competencies

Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%

Physical Demands:
• Frequently - Carrying up to 50 lbs., pushing and pulling up to 25 lbs., lifting up to 50 lbs., climbing up to 14-foot height, balancing, stooping, kneeling, crouching, handling and smelling.
• Frequently - Walking on tile/concrete, bending, feeling, and reaching waist/overhead level.
• Continuously - Standing on tile/concrete, talking, seeing, and hearing.

Other:
• Mostly regular and weekend hours, occasionally working evenings and holiday hours as needed.
• Working environment includes inside of building with semi- controlled temperatures and outside conditions with varying weather and temperatures.

Other duties as assigned: Please note that this job description may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document.  This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve.

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.