This position will be responsible for performing diagnostic procedures and ADAS calibrations on most vehicle make and models while delivering high levels of customer service. This position may also perform light electrical and mechanical procedures.
Essential Job Duties
Assist service managers and estimators in providing documentation for any mechanical or electronic repair services needed. Utilize SalesForce for job assignments and invoicing.
Troubleshoot and perform calibration repairs, utilizing OEM or aftermarket scan tools, including understanding scan tool codes to determine needed repair or calibration.
Perform programming and pre/post scans. Perform minor electrical diagnostics using a Digital Voltage Meter.
Provide clear communication with customers regarding current work orders and additional repairs needed.
Test drive customer vehicles after repair to ensure proper vehicle operation.
May perform light electrical and lmechanical work.
Develop and maintain excellent customer relationships via our company's Core Values and Brand Promise.
Complete training provided by the Company in a timely fashion.
Assume other duties as assigned.
Supervisory Responsibilities
Not responsible for supervising employees.
Minimum Requirements
Education & Experience
1+ years of related experience required.
Diploma/Certification from Technical School or higher in the field(s) of Mechanical Repair or Electrical/Diagnostic Repair.
Preferred Requirements
High School Diploma/GED.
Experience in automotive service and diagnostic equipment is a plus. Experience with estimating systems, like TCC, Mitchell, or all data steering, suspension, or 4-wheel alignment experience.
Knowledge/Skills/Abilities
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
Basic computer skills.
Basic messages communicated orally. May write brief messages and keep simple records..
Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
Decisions generally affect one’s job or assigned functional area.
Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
Assignments/priorities provided by supervisor/manager.
Essential Physical Demands/Work Environment
While performing the duties of this job, the employee is occasionally required to stand, walk, push, pull, squat, bend, reach, climb stairs, balance, stoop, kneel, crouch, or sit for extended periods.
The employee may be exposed to hazardous situations, conditions, and equipment. Must be able to work in cramped spaces or underneath vehicles that may require getting into awkward positions. May regularly wear personal protective equipment (PPE). May be exposed to extreme temperatures and high noise levels.
Travel may be required periodically, including overnight stays (contingent on position requirements).
Must be able to lift up to 75 pounds.
Some positions in this classification may involve operating a motor vehicle for work-related duties. Employees assigned driving responsibilities must meet all applicable eligibility and safety requirements.
Benefits:
Medical, Dental & Vision Insurance plans
No Saturday Work! Working Days are Monday - Friday.
Up to 3 weeks Paid Time Off & 8 Paid Holidays
401(k) Retirement Plan w/ Match
Company equipped Vehicle, Toll Tag, and Expense card.
Company Paid Basic Life Insurance
Paid Parental Leave
Company paid tool and equipment insurance
Tuition reimbursement
Provided Laptop, Phone, and internet hotspot.
A variety of service-related mechanical equipment.
Generic and Manufacturer specific dealer software and hardware.
Join us for an exciting career journey with positive, driven individuals.
LKQ Corporation (Nasdaq: LKQ), a Fortune 500 company, is North America’s largest provider of alternative collision auto parts, and a leading provider of recycled and remanufactured mechanical parts including engines and transmissions, all in connection with the repair of automobiles and other vehicles. LKQ is also a leading distributor and marketer of specialty aftermarket equipment and accessories in North America. LKQ is the largest distributor of mechanical and collision alternative parts in the United Kingdom, and the largest distributor of mechanical parts in the Netherlands. LKQ also has operations in Taiwan, Belgium and France. LKQ operates more than 570 facilities, offering its customers a broad range of replacement systems, components, equipment, and parts to repair and accessorize automobiles, trucks, recreational and performance vehicles. In 2013, LKQ surpassed $5 billion in revenue.
Since its formation in 1998, LKQ has grown through internal development and over 170 acquisitions. Today, LKQ is the only supplier of alternative parts for the automotive collision and mechanical repair industry with a network and presence serving most major markets in the U.S. and Canada. LKQ is also a leading supplier of automotive aftermarket products in the U.K. and the Netherlands.
