Job Description

Senior Policy Officer – Settlement

• Location: Parramatta
• Employment type: Temporary full-time for 12-month (with a view to ongoing)
• Grade: Clerk Grade 9/10
• Salary: $133,348 – $146,945 pa plus employer contribution to superannuation and annual leave loading

Your role

The Senior Policy Officer – Settlement sits in the Community and Policy Division. The Settlement team:

• Leads and coordinates implementation and evaluation of the NSW Settlement Strategy
• Works collaboratively with the NSW and Commonwealth Governments, the NGO sector and the community to develop and deliver multi-faceted projects and initiatives
• Provides advice to the CEO and Minister for Multiculturalism on settlement matters
• Supports the NSW Coordinator General for Settlement to work closely with all levels of government, the non-government sector and the community to improve the settlement system in NSW
• Responds to emerging settlement challenges
• Develops opportunities for refugees to participate in government decision-making
• Coordinates whole-of-government responses to Australian Government settlement policy and reviews
• Represents Multicultural NSW on a variety of NSW and Commonwealth Government committees.

What you’ll do

As part of the Settlement team, reporting to the Associate Director, you will assume senior responsibilities to develop, manage, deliver and evaluate a range of policies, projects and initiatives to support implementation and evaluation of the NSW Settlement Strategy. You will work collaboratively with stakeholders from across government and not-for-profit sectors and demonstrate a flexible, problem-solving approach to your work.

You'll work as part of a team of seven, with two other Senior Policy Officers (9/10), two Policy and Project Officers (7/8) and one Assistant Project Officer (5/6). The team and working environment are collaborative, supportive, responsive and require a detail-oriented and robust, evidence-informed approach.

What we’re looking for

• Demonstrated success in developing and implementing service delivery reforms, strategic initiatives or interagency projects.
• Demonstrated success in undertaking all aspects of the policy process – research, development, implementation, review and evaluation.
• Demonstrated ability to source, collate and critically analyse information to develop informed positions on policy issues.
• Agile, resilient and committed to innovation and new approaches.
• Exceptional level of written and verbal communication skills.
• Appropriate tertiary qualifications or equivalent, relevant professional experience and training.

Download the role description.

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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on https://multicultural.nsw.gov.au/

We do work that really matters

At Multicultural NSW you’ll be helping connect and unite people to develop resilient and welcoming communities. You’ll be supporting NSW to be the most successful multicultural society in the world.

Our work matters. We offer a range of rewarding career opportunities that allow us to promote cultural and religious diversity and social harmony.

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date resume (maximum 5 pages).

Applications close Sunday, 20 September 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for Multicultural NSW, please contact the hiring manager Katie Baird on 0448 308 741 or at katie.baird@multicultural.nsw.gov.au.

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Poppy Sgro on 02 9765 3929 or via email at poppy.sgro@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Thank you for your interest in this role. We look forward to receiving your application.