The primary focus of this role is to create an Unforgettable Guest Experience in accordance with Mars Retail Group brand standards, creating a world where everyone feels they belong.
The Operations Supervisor actively executes operational excellence to support store leadership and drive business growth. They may also perform effective Manager on Duty responsibilities.
This role is responsible for upholding and executing the established policies and procedures relating to inventory, replenishment, quality, and all food safety requirements.
We welcome unique personalities, just as our M&M’S brand is founded on our unique characters!
What are we looking for?
Previousretail operations supervisory experience preferred.
Excellent communication and interpersonal skills.
Ability to thrive in a fast-paced, dynamic retail environment.
A strong focus on delivering outstanding customer service.
Flexibilityto work weekends and holidays, as needed.
Experience with driving sales, operational excellence, and satisfying the Guest
Key Responsibilities
Adhere to all Standard Operating Procedures
Maintain an environment that drives operational excellence throughout the store
Receive and support in warehouse deliveries, ensuring timelines are met and the shop floor is replenished and full
Lead in replenishing the shop floor as needed
Assist store inventory and control accuracy through regular cycle counts, including damaged and defective products whilst maintaining productivity goals
May support all Loss Prevention strategies, including investigating inaccuracies or discrepancies and internal and external theft and fraud which leads to inaccurate inventory levels and sellable merchandise
Maintain accurate Associate scheduling/placement while acting as Manager on Duty, which will ensure effective customer service and operational coverage throughout the store
Be part of a vibrant team dedicatedto delivering an unforgettable shopping experience. Apply now to take the next step in your retail managementcareer!We offer:
Competitive wages! Benefits start DAY ONE: Medical, 401K,and paid time off
Tuition ReimbursementProgram
Mental Health benefits 8 FREE face-to-face counselingvisits per issue per calendar year
Flexible Schedules
Corporate/Store Discounts
Career Opportunities within the store and in Mars Inc (https://careers.mars.com/)
Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.
Join a purpose driven company, wherewe’restriving to build the world we want tomorrow, today.
Best-in-class learning and developmentsupport from day one, including access to our in-house Mars University.
The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, if eligible, including variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Eligibility for these additional elements depend on the position offered and the employee’s work schedule (i.e., part-time schedule, store associate). Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.
USD 0.00 - USD 0.00
We’re a unified force of 150,000+ Associates, taking action every day toward the world we want tomorrow.
Our Five Principles have kept us true to ourselves and to our commitment to treat others in ways that are consistent with those values. Having stood the test of time, these principles will continue, keeping us free to move quickly and plan for the future.
Quality - The consumer is our boss, quality is our work and value for money is our goal.
Responsibility - As individuals, we demand total responsibility from ourselves; as Associates, we support the responsibilities of others.
Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency - We use resources to the full, waste nothing and do only what we can do best.
Freedom - We need freedom to shape our future; we need profit to remain free.
Note to Parents:
https://www.mars.com/about/policies-and-practices/note-to-parents/np-english
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