Job Location 10000 W O HARE DRIVE - CHICAGO, IL 60666 Position Type Temp Job Shift 1st Shift
Position: Dispatcher
Diverse Facility Solutions, Inc. is a 100% minority owned, Chicago corporation with an emphasis on janitorial and facility maintenance services. We create teams of trustworthy, customer focused and diverse people that care about the facility they work in. The quality of the services we provide and our commitment to unsurpassed customer service has helped us become one of the nation’s premiere Minority Janitorial Contractors.
Responsible for scheduling and dispatching jobs or issues, no matter how often they change, receive work order by telephone and computer. Also enter schedules and log work orders. Communicate via 2-way radio and telephone with all maintenance and operations personnel. Also maintain daily log of events.
Duties/Responsibilities:
Proficiency in writing and oral English
Ability to use basic computer programs, reading, and telephones
Excellent customer service skills
Excellent time management skills
Ability to work alone and be self motivated
Ability to multitask and work under pressure
Able to communicate clearly and calmly in high alert situations
Adjust to instance chances, issues, or alerts, as they happen
Clear and precise log keeping skills
Able to follow up and adhere to all company policies, building, and safety laws
Maintain all records neatly and in order
Utilize problem solving skills and understand when to contact supervisors for assistance
Knowledge, Skills, Abilities and
Qualifications:
Good organizational, analytical/decision making skills
Customer focused with good written and oral communications skills
Ability to work on assigned projects with minimal supervision
Ability to multitask and work in a fast paced environment
Strong attention to details
Strong Word, Excel, and PowerPoint skills
Ability to work with confidential information
Demonstrated ability to follow instructions
Physical Demands: While performing the duties of this job the employee is regularly required to communicate clearly and pay attention to detail. This position requires the ability to occasionally lift office products and supplies up to 20 pounds.
AAP/EEO Statement
Diverse Facility Solutions, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Diverse Facility Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Diverse Facility Solutions, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Diverse Facility Solution’s employees to perform their job duties may result in discipline up to and including discharge.
Diverse Facility Solutions (DFS), founded in 2002, is a leading, minority-owned (MBE Certified) provider of exceptional facility services. We are dedicated to creating clean, healthy, and productive environments through our comprehensive range of solutions, including janitorial services, facility management, floor care, quality management and more.
We proudly serve a diverse array of clients nationwide, from major airports and educational institutions to municipalities and healthcare facilities. Our dedication to delivering unsurpassed customer service and the highest quality standards has allowed us to build and maintain long-lasting partnerships.
Headquartered in Illinois and operating across six states, DFS ensures seamless service and support at every client location. As one of the nation’s premier Minority Janitorial Contractors, we take great pride in our commitment to excellence.
