Job Description

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for the twelfth consecutive year in a row and for the 20th time overall as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here!

PURPOSE OF THE JOB

The MLOps Engineer II is responsible for designing, developing, and operating scalable machine learning infrastructure and deployment pipelines on AWS. The MLOps Engineer II works closely with data scientists, cloud engineers, and application teams to productionize machine learning models and ensure reliable, secure, and cost-efficient ML operations.

This position applies advanced software engineering and cloud development practices to automate machine learning workflows, optimize infrastructure utilization, and maintain production ML systems. This role requires strong coding skills, experience working with ML systems in production, and the ability to independently implement technical solutions that support the organization’s AI and analytics initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Design, develop, and maintain scalable machine learning pipelines using AWS services such as SageMaker, Lambda, Step Functions, and S3.
• Build and manage deployment frameworks for machine learning models in real-time and batch inference environments.
• Develop and maintain Python-based tools and services for data processing, model packaging, and ML pipeline orchestration.
• Design and implement CI/CD pipelines for machine learning systems using GitHub and AWS development tools.
• Develop and manage infrastructure components using Infrastructure-as-Code tools such as AWS CloudFormation, Terraform, or AWS CDK.
• Implement monitoring, logging, and alerting solutions to ensure reliability and observability of ML systems in production.
• Troubleshoot and resolve complex issues in ML development and production environments.
• Partner with data scientists and engineering teams to integrate machine learning models into enterprise applications and data platforms.
• Lead implementation of AI/ML FinOps best practices, analyzing resource usage and optimizing compute, storage, and infrastructure costs for ML workloads.
• Monitor AWS usage, budgets, and cost trends related to ML infrastructure and implement optimization strategies to improve cost efficiency.
• Improve automation, reliability, and scalability of ML pipelines and operational workflows.
• Ensure ML systems comply with enterprise security, governance, and regulatory standards in coordination with Information Security teams.
• Participate in architectural discussions and contribute to technical standards for MLOps and ML infrastructure.
• Provide technical guidance and mentorship to junior engineers and contribute to knowledge sharing within the team.
• Conduct code reviews and promote best practices in software engineering, testing, and deployment.

SUPERVISORY RESPONISBILITIES

This role does not have supervisory responsibilities.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Computer Science, Engineering, Data Science, or a related technical field or equivalent combination of education and experience.
• Minimum 3 - 5 years of experience in software engineering, DevOps, cloud engineering, or MLOps roles.
• Strong programming experience in Python for building automation, services, or data processing pipelines.
• Hands-on experience with AWS cloud services, including SageMaker, Lambda, Step Functions, S3, IAM, and CI/CD tools.
• Experience designing and deploying machine learning models into production environments.
• Experience building and maintaining CI/CD pipelines and automated deployment workflows.
• Experience working with Infrastructure-as-Code tools such as CloudFormation, Terraform, or AWS CDK.
• Strong troubleshooting and problem-solving skills in distributed or cloud-based systems.
• Experience collaborating with cross-functional teams including data science, engineering, and business stakeholders.

PREFERRED QUALIFICATIONS

• Experience with containerization technologies such as Docker and container orchestration platforms (ECS or EKS).
• Experience with ML observability tools, feature stores, or data/model versioning platforms.
• Familiarity with AI/ML cost optimization strategies and FinOps practices.
• AWS certifications such as Solutions Architect, DevOps Engineer, or Machine Learning Specialty.
• Experience operating ML systems in regulated industries or environments handling sensitive data.
• Experience designing scalable ML platforms or shared ML infrastructure.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently will sit, stand, walk, and bend during working hours. Requires manual and finger dexterity and eye-hand coordination. Required to lift and carry relatively light materials. Requires normal or corrected vision and hearing corrected to a normal range. Ability to work additional hours, as required.

WORK ENVIRONMENT

This position operates in an office environment and requires the frequent use of computer, telephone, copier and other standard office equipment.

We are currently not offering employment sponsorship for this opportunity. #LI-TP1 #LI-HYBRID

The current range for this position is

$105,780.03 - $189,347.93

This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.

WHY JOIN ICW GROUP?

• Challenging work and the ability to make a difference
• You will have a voice and feel a sense of belonging
• We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
• Bonus potential for all positions
• Paid Time Off
• Paid holidays throughout the calendar year
• Want to continue learning? We’ll support you 100%

ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

Job Category

IT