Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Please come and work for us

We're committed to bringing passion and customer focus to the business.

We are on the lookout for experienced Croupiers/Dealers or Inspectors to join our team at MK Casino!

If you’re a croupier looking to take the next step, then we have opportunities for you!

Location: Milton Keynes Casino

Hours Per Week: 40

Position: Croupier/Dealer

Pay Rate: £13.37 per hour

Position: Gaming Inspector

Pay Rate: £14.77 per hour

At MERKUR Casino we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.

Our colleagues are the heartbeat of our Casino that’s why we invest in training (ours is 1st class!) and support you to be the best you can be.

We have exciting plans for future growth so joining us could see your career reach new heights!

Who Are Merkur?

MERKUR Casino UK Ltd is part of the MERKUR Group (formally the Gauselmann Group), one of Europe’s leading gaming and entertainment companies. Headquartered in Germany, the group operates Internationally, with a strong presence in Germany alongside numerous other countries including the UK, Spain, the Netherlands, Czech Republic and Serbia.

MERKUR Casino UK Ltd operates a number of venues throughout the UK including over 230 adult gaming centres and high street bingo venues, and a number of casinos under the MERKUR Casino brand.

We opened Casino MK back in November and now we are ready to increase our team, offering live table gaming for longer.

Have we got your attention?

About you:

The croupier is responsible for dealing the table games to a high standard. They must comply with all table gaming procedures and ensure that high customer service levels are met

• Minimum 2 years’ experience as a croupier or other relevant experience.
• Must possess a Personal Functional License (PFL).
• Strong table gaming knowledge.
• Knowledge/experience dealing Texas Hold Em Poker would be advantageous.
• Good communication skills.
• Being flexible and able to work a variety of shifts including night shifts and weekends.
• Ideally candidates will live in Milton Keynes

As an Inspector:

• 2 years’ experience as a gaming inspector/supervisor or other relevant experience.
• Must possess a Personal Functional License (Gaming).
• Strong knowledge of table gaming.

Benefits:

• 28 days holiday (including Bank Holidays)
• Excellent Career Progression Opportunities
• Contributory Pension Scheme
• Life Assurance
• Discounts with high street retailers and restaurants through our benefits portal
• Employee assistance programme

Duties include but not limited to:

• Dealing table games to a high standard, in line with company policy and procedures.
• Providing a high level of customer service.
• Provides correct game commentary.
• Demonstrates good table security.
• Informs inspectors, Pit Boss or Casino Manager on any players to note.
• Complies with all policies and procedures.
• To promote the company in a professional and positive manner with both internal and external contacts or at any other opportunity.
• To ensure that the company’s equal opportunities policy is adhered to at all times.
• To adhere to all company health and safety practices and procedures and action as appropriate should any issue arise.
• To attend and conduct meetings as and when required.
• Responsible for understanding and ensuring compliance with internal Responsible Gambling policies and UK Gambling Commission Licence Codes of Conduct and Practice (LCCP)
• To promote awareness of Responsible Gambling strategies and procedures. Ensuring Responsible Gambling is an integral part of the daily operation.
• To be proactive in safeguarding our customers and the business by ensuring that standards of compliance both internally and externally are delivered to the highest level and opportunities to improve are identified to support the business objectives.

In keeping with accepted principles of good Company practice, you may be required to undertake additional or alternative duties related to your position as directed from time to time by your Line Manager.

Full job description for wither role can be provided on request.

Want to know more? Apply today and our recruitment team will be in touch!

MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.

MKCAS

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!