Volarify

Mitigation Manager/Lead (ID# 374)

Volarify  •  North Charleston, SC (Onsite)  •  5 months ago
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Job Description

Our Client, a respected name in the property restoration industry, is seeking a skilled and driven Mitigation Manager or Lead Technician to oversee and lead mitigation efforts across residential and commercial projects. This is an ideal role for either:

  • A seasoned technician with 5+ years of field experience ready to grow into a leadership role, or

  • An established Mitigation Manager looking to join a values-driven team and take ownership of operations, training, and quality control.

You’ll play a key role in managing emergency response teams, coordinating water/fire/mold mitigation work, mentoring field technicians, and ensuring the highest quality standards on every job site.

Why Join Our Client?

✔️ Competitive base salary (commensurate with experience)
✔️ 401(k) with match
✔️ Medical, dental, vision, and life insurance
✔️ Disability coverage & Employee Assistance Program
✔️ Paid holidays and PTO
✔️ Company vehicle + fuel card (if in management capacity)
✔️ Supportive leadership team with growth opportunities

Key Responsibilities

  • Lead and support mitigation crews on jobs involving water, fire, mold, and environmental damage

  • Perform and supervise water extraction, equipment setup, moisture mapping, and containment builds

  • Manage scheduling, logistics, and daily assignments of mitigation staff and equipment

  • Train, mentor, and evaluate technicians on safety protocols, equipment usage, and customer service

  • Communicate with clients, adjusters, and subcontractors to ensure clarity and professionalism

  • Ensure compliance with IICRC, OSHA, and company protocols

  • Coordinate after-hours emergency services as needed

  • Approve crew timecards, oversee job costing, and track materials and consumables

  • Conduct job site visits to monitor quality, compliance, and customer satisfaction

  • Oversee or perform daily vehicle and equipment inspections

  • Assist with onboarding and field orientation for new team members

Who We're Looking For

Required:

  • 5+ years of hands-on mitigation/restoration experience (water, mold, or fire)

  • Ability to lead a team or previous experience managing a mitigation crew

  • Proficient with water extraction tools, moisture meters, drying equipment, and containment techniques

  • Strong communication skills and a customer-focused mindset

  • Comfortable with physical labor, working in tight spaces, and lifting 50+ lbs

  • Valid driver's license and clean driving record

  • Willingness to respond to after-hours emergencies

Experience Required:

  • IICRC WRT and ASD certified or other IICRC Certifications

  • Experience using mitigation software (e.g., DASH, Restoration Manager)

  • Understanding of psychrometrics and drying documentation

  • Experience working with insurance adjusters and completing job reports

  • Previous supervisory or training experience

Physical Requirements

  • Frequent standing, walking, kneeling, and lifting 50+ lbs

  • Access and mobility in confined or high-moisture environments

  • Use of mobile apps/devices to track time, equipment, and notes

Ready to Step Up?

Whether you're an experienced Mitigation Manager or a top-performing Lead Tech ready to grow, this is your opportunity to take the reins. Join a company that values your expertise, supports your career advancement, and delivers meaningful work every day.

Our Client is an equal opportunity employer committed to diversity and inclusion in the workplace.

Volarify

About Volarify

We strive to understand each client and candidate by applying our signature consultative approach to each search ー whether it’s for one critical hire, or part of a large-scale staffing solution. This approach begins with a deep-dive into our clients’ unique corporate cultures, understanding the qualifications and criteria that would make the ideal hire, and developing a placement strategy to efficiently identify and place your ideal candidate.

We utilize AI powered technology, networking, thorough candidate screenings, and refined search strategies to build out robust pipelines of top talent across 92% of industries. Our team of Senior Level Talent Consultants carefully screen and engage with each candidate to learn more about their skills, background, and motivating factors for making a job transition, to ensure that we are making the best matches for your team and company before introducing them to you.

As a boutique firm, we will ensure that your teams are fully in the loop of where we are at in the process every step of the way, while also holding ourselves to the highest standard when it comes to cultivating a positive candidate experience.. Consider us an extension of your HR department or dedicated talent partners that are in it with you for the long haul to help you build out your dream team. We’re looking forward to meeting you and having the opportunity to provide support with all your recruitment needs.

We utilize AI powered technology, thorough candidate screenings, and refined search strategies to build out robust pipelines of top talent across any all industries. It ends with the perfect hires that nicely compliment your team so your company can achieve its most ambitious goals. We’re in it for the long haul as your recruitment partner, and we can’t wait to celebrate your big wins.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Miami, Florida
Year Founded
2018
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