Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

SERVPRO Team Landers — We're Hiring: Mitigation Technicians & Project Managers

Locations: | Vancouver, WA & Portland, OR (Both Offices)

SERVPRO Team Landers is growing, and we're looking for people ready to build a career in restoration. Whether you're just getting started or you've already got years of mitigation project management experience, we have a role for you.

We're hiring for two positions:

Mitigation Technician (Entry Level)

No prior restoration experience required — we'll train the right person.

What you'll do:

• Respond to water, fire, mold, and storm damage jobs alongside a crew
• Perform extraction, drying, demo, and equipment setup/monitoring
• Document job sites (photos, moisture readings, equipment logs)
• Maintain trucks, equipment, and warehouse organization
• Provide excellent, respectful service in customers' homes and businesses

What we're looking for:

• Reliable, hands-on, willing to learn
• Comfortable with physical work and variable schedules, including some on-call/after-hours response
• Valid driver's license with a clean-enough record to drive company vehicles
• Ability to pass a background check and drug screening
• Team player with strong communication skills

What we offer:

• Paid, structured on-the-job training toward IICRC certification (WRT, ASD, etc.)
• Clear path to advancement — many of our PMs and leaders started as technicians
• Competitive hourly pay + overtime opportunities
• Benefits package (medical/dental/vision, PTO)

Mitigation Project Manager (Experienced)

We're looking for an experienced mitigation PM who can run jobs, manage teams, and has great customer service.

What you'll do:

• Own a caseload of water/fire/mold mitigation jobs start to finish
• Perform scope assessments and write accurate Xactimate estimates
• Manage crews, subcontractors, and job timelines to keep jobs on schedule and on budget
• Communicate directly with homeowners, property managers, and insurance adjusters
• Ensure documentation and drying logs meet IICRC S500 standard and support the claim
• Drive job profitability and customer satisfaction

What we're looking for:

• 2+ years of mitigation project management experience (or equivalent restoration industry experience)
• Working knowledge of Xactimate and IICRC S500 standards
• IICRC WRT certification required; ASD/AMRT a plus
• Strong communication skills — comfortable managing customer and adjuster relationships under pressure
• Valid driver's license and ability to pass background check/drug screening
• Comfortable with on-call rotation and fast-paced, deadline-driven work

What we offer:

• Competitive salary + performance-based incentive structure
• Established territory support and back-office resources (estimating, contents, admin)
• Real growth path into senior PM, Area Manager, or Director-level roles
• Benefits package (medical/dental/vision, PTO, vehicle/gas allowance where applicable)

How to Apply

Interested candidates should submit a resume and brief note on relevant experience to their local SERVPRO Team Landers office, or through [careers page / Indeed listing link].

SERVPRO Team Landers is an equal opportunity employer.

Compensation: $18.00 - $25.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.