Job Description

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• Internal Account and Helpdesk Support: Manage and resolve internal IT support requests and issues to ensure the smooth operation of all employee accounts and systems.
• Subscription and License Management: Oversee the administration of all Master Concept Group subscriptions and software licenses, ensuring compliance and optimizing costs.
• Micellaneous Office and Facility Management: Maintain and ensure that  all meeting room facilities, including A/V and conferencing equipment are in good working order; including but not limited to setting up conferencing facilities for meetings, monthly townhalls meeting and training requirements
• General Internal IT Support: Provide comprehensive IT support for all internal staff, troubleshooting hardware, software, and network issues to maintain productivity.
• Hong Kong Office IT Infrastructure: Oversee the maintenance and management of the Hong Kong office's IT infrastructure, ensuring its reliability, security, and performance.
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