Blue Stream Fiber

MIS Architect

Blue Stream Fiber  •  Remote  •  3 hours ago
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Job Description

MIS Architect

Department: MIS/IT

Employment Type: Full Time

Location: Remote

Reporting To: Director Management Information System

Description

The MIS Architect is responsible for maintaining and designing the company’s billing system.

Key Responsibilities

  • Maintain the ICOMS billing system and its IBM Host while implementing new processes and features.
  • Assist with Data Migrations as well as Standardizing and/or automating various tasks.
  • Troubleshoot all ICOMS and related issues to resolution.
  • Support various key, customer facing departments with new issues and projects.
  • Document new and current department processes and step by step instructional guides.
  • Configure, apply, test, and document any requested changes prior to production implementation.

Skills, Knowledge & Expertise

  • Experience with ECOM processing and ability to learn the new ECOM process we have launched.
  • Experience with HELP Systems products such a Robot Scheduler is preferred.
  • Exceptional attention to detail with the aptitude to follow instructions as provided and increase current knowledge base.
  • Previous experience with ICOMS, GUI, and IAD minimum 1 year, required.
  • IBM AS/400 command line experience required.
  • Telecomm experience, minimum 1 year, a plus.
  • General knowledge of database management and able to effectively refer to user guides as needed.
  • Expected to be able to learn System Parameters and how they interact with current business practices.
  • Process documentation experience a plus
  • Flexibility with working hours including overnight maintenance
  • Ability to self-manage themselves to successfully complete all work assigned and within the expected timeframe
  • Ability to work and complete Projects while effectively communicating with the PM
  • Basic troubleshooting skill are required
  • Ability to read and update reports as needed
  • SQL knowledge a plus
  • Proficient with MS Excel, experience with MS Word and other MS Office Applications
  • MS Visio a plus
  • Works well within a small group of peers, interdepartmentally, and with Vendor.

Job Benefits

  • Medical, Dental and Vision
  • PTO & Holidays
  • 401K + Match
  • Life Insurance
  • FSA & HSA
  • Short Term/Long Term Disability
  • Legal Plan Support & EAP
Blue Stream Fiber

About Blue Stream Fiber

Blue Stream Fiber has been in business for 45 years, servicing Florida with amazing Internet, TV, and Phone products. We have invested millions of dollars building fiber in the communities we serve to deliver an innovative array of products and services, including fiber-to-the-home infrastructure, symmetrical internet speeds, whole-home managed WIFI, and TiVo Android Set-Top boxes with Google Assistant, among other industry-leading technology.

As our company grows throughout the state, our support staff

needs to grow and evolve, and that is exactly why we need you.

At Blue Stream Fiber we take a customized approach to ensure our customers are at the center of every decision we make, all the while developing each

of our team member’s strengths and experiences.

We take our role as trusted industry experts very seriously and are dedicated to providing communities and our neighbors with reliable fiber infrastructure to offer world-class internet, TV and phone products and services that enrich lives, while providing a personalized customer experience, from a local team that cares.

Industry
Telecommunications
Company Size
201-500 employees
Headquarters
Coral Springs, Florida
Year Founded
1978
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