The Royal Children's Hospital

Minosa Case Manager

The Royal Children's Hospital  •  $101k - $106k/yr  •  Canberra, AU (Onsite)  •  22 days ago
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Job Description

This role provides intensive case management support to men experiencing homelessness or at risk of homelessness within a crisis and transitional accommodation setting. Working from a client-centred and trauma-informed approach, you will engage with residents to assess their individual needs, develop tailored support plans, and assist them in achieving stability and independence.

You will support clients to access housing pathways, health and mental health services, income support, and other community resources, while fostering a safe, respectful, and inclusive
environment.

The successful candidate will build strong, professional relationships with clients, empowering them to set and work toward personal goals. You will collaborate with internal teams and external service providers to coordinate care and advocate on behalf of clients, ensuring continuity of support.

Strong communication, risk assessment, and problem-solving skills are essential, along with the ability to manage complex and sometimes challenging situations with empathy, professionalism, and resilience.

Why Join Us?

Looking for a meaningful career where you can make a real difference? Rewarding opportunities are available for passionate individuals to support the wider community across diverse program
areas.

What We Offer:

  • Generous Salary Packaging to boost your income
  • Free Parking for your convenience
  • Employee Assistance Program (EAP) for your wellbeing
  • Opportunities for Professional Development
  • A Family-Friendly Workplace

Make an impact with us—apply today!

About Us

Marymead CatholicCare is the social services arm of the Catholic Archdiocese of Canberra and Goulburn. Our mission is to provide quality services to people by promoting healthy, inclusive communities through relationships, partnerships and collaboration while adhering
to our values of Respect, Integrity, Excellence, Care & Compassion and Inclusivity.

About You

·Relevant tertiary qualifications and/or demonstrated experience working within a case management framework.

·Certificate IV in Community Services or a related qualification, and/or equivalent relevant experience.

·Demonstrated knowledge of Strengths-Based Case Management and the ability to apply this approach in practice.

·Experience and understanding of the key issues impacting men experiencing or at risk of homelessness, including the complexity of concurrent needs.

·Broad knowledge and experience within the housing and homelessness sector.

·Well-developed written and verbal communication skills, along with sound IT and computer literacy.

·Understanding of Equal Employment Opportunity (EEO), workplace health and safety, and confidentiality requirements.

Successful applicants must complete a National Police Check

You must also hold:

·A current driver’s licence, and

·A Working with Vulnerable People Card (ACT) and/or NSW Working with Children
Check (role dependant).

How to Apply

  • Submit an updated resume
  • Provide a cover letter (max 2 pages) addressing all listed requirements.

Note: Incomplete applications will not be considered.

Closing date: 17th May, 2026

Marymead CatholicCare is committed to child safety and has zero tolerance for child abuse. We are an equal opportunity employer and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people who identify as LGBTIQ+, and those from culturally and linguistically diverse backgrounds.

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
Social Media