Job Description

Why NORA

At Nationwide Organ Recovery Transport Alliance (NORA), we move what cannot wait. We are the essential logistics platform for time-critical healthcare and support services, combining mission-trained specialists, real-time technology, and national reach to serve every transport with the precision and accountability this work demands. Complex logistics. Precise solutions. Delivering life

NORA supports Organ Procurement Organizations, transplant centers, living donor programs, laboratories, and healthcare partners through a nationwide network of ground transportation, commercial airlines, and charter aviation providers. Operating a 24/7 communications and dispatch center, NORA specializes exclusively in time-critical transplant logistics, ensuring organs, surgical teams, specimens, and medical equipment reach their destinations safely and efficiently.

Behind every transport is a donor and their loved ones, and a recipient awaiting a second chance. That responsibility shapes how we show up. We take ownership of the mission. We take control when others can’t. And when the plan breaks, we build the path forward in real time. Our people stay aware, think ahead, and act early enough to prevent disruptions before they happen.

Transportation Specialist

Every transport at NORA supports a life-saving transplant.

As a Transportation Specialist, you play a critical role in a coordinated medical logistics chain where timing, safety, professionalism, and sound judgment can directly impact patient outcomes. This role requires disciplined execution, operational awareness, and the ability to remain calm and focused in time-sensitive situations without compromising safety or protocol.

This is not routine driving. It is precision service work performed alongside clinical teams who rely on your reliability, composure, and clear communication.

What You’ll Do

• Transport surgical teams, organs, tissues, and critical medical supplies safely and efficiently.
• Operate in both emergency and non-emergency situations, using sound judgment while maintaining strict adherence to safety protocols.
• Communicate clearly and proactively with dispatch teams and clinical partners.
• Monitor for potential delays, safety concerns, or process gaps and escalate issues through established channels.
• Maintain a professional, composed approach in time-sensitive and clinically sensitive environments.

On-Call Commitment

This is a true on-call position. During scheduled on-call periods, you must remain reachable and prepared to respond when dispatched. When you are not actively deployed, you are free to use your time as you choose.

Dispatch activity can vary, and weekly hours are not guaranteed.

Tissue & Donor Transport Responsibilities - Location Specific

At designated NORA service locations, Transportation Specialists may assist with the respectful transport of tissue donors in accordance with medical, regulatory, and clinical protocols.

This responsibility requires:

• Professional composure and discretion
• The physical ability to safely perform required duties
• Strict adherence to established procedures and protocols
• Sensitivity and professionalism in clinically and emotionally significant environments

This responsibility applies only to designated NORA service areas.

What Sets NORA Transportation Specialists Apart

• Calm, disciplined decision-making in time-sensitive situations
• Safety-first vehicle operation — urgency never takes priority over established protocols
• Clear, concise communication with dispatch and clinical partners
• Operational awareness to identify and escalate safety, timing, or protocol concerns
• Professional composure in clinically and emotionally sensitive environments
• Commitment to reliability — understanding that every transport plays a role in the transplant process

Qualifications

• Minimum 5 years of emergency vehicle operation experience; red lights and sirens experience preferred
• Background in law enforcement, fire service, or career EMS preferred
• Valid driver’s license with a clean driving history
• Must be 25 years of age or older
• Ability to safely operate a stretcher with up to 200 pounds of patient weight
• Successful background and drug screening; criminal charges and convictions may be considered if substantially related to the position

If you are seeking meaningful, mission-driven work that values discipline, composure, and service excellence, we invite you to apply and become part of the transplant community’s trusted transport partner.

Equal Employment Opportunity & Reasonable Accommodation

NORA is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the position or participate in the application process should contact Human Resources. NORA will provide reasonable accommodations unless doing so would create an undue hardship on the organization.

Job Description Disclaimer & At-Will Employment

This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. NORA reserves the right to modify job duties and responsibilities as business needs require.

Employment with NORA is at will. Nothing in this job description creates an express or implied contract of employment. Either the employee or NORA may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.