Finning Canada
1
Permanent🚀 We’re Hiring: Mining Technology Support Advisor
đź“Ť Edmonton, AB | đź•’ 7x7 Rotation | đź’Ľ Full-Time, Permanent
Join Finning Canada and help power the future of mining.
Are you a tech-savvy problem solver who thrives in fast-paced environments and enjoys working with advanced, real-world technology? We’re looking for a Mining Technology Support Advisor to support and optimize our industry-leading MineStar technology suite.
👉 Important: This is NOT a traditional IT support role.
This position is focused on mining technology systems, fleet management solutions, and operational technologies that directly impact performance in active mining environments—such as Caterpillar MineStar™ Fleet, Terrain, Command (autonomous haulage), Detect (collision avoidance), and Health equipment monitoring systems, as well as related communication, GPS, and onboard mining technologies used across Finning-supported sites.
⏱️ Schedule
12-hour shifts on a 7x7 rotation (3-rotations of day shift and 1-rotation of night shift)
🌟 Why Finning?
- Competitive salary + pension + benefits
- Paid vacation + RRSP & Employee Share Purchase Plan
- Work with cutting-edge mining technology
- Collaborative, innovative team environment
This is your opportunity to work at the cutting edge of mining innovation—supporting advanced systems that drive efficiency, safety, and productivity across operations.
🔧 What You’ll Do
Serve as the go-to technical expert for MineStar solutions
Troubleshoot and resolve complex system and operational technology issues
Support remote deployments, upgrades, and integrations
Deliver training to customers and internal teams
Build strong customer relationships and ensure high satisfaction
Contribute to continuous improvement of support processes
âś… What You Bring
Diploma in a technical/engineering field
Experience with IT systems, databases, or radio communications
Exposure to mining tech (MineStar, Wenco, Modular) is an asset
Strong problem-solving, communication, and project coordination skills
Knowledge of mining operations, GPS, and equipment systems
If you're ready to step beyond traditional IT and make a real impact in mining technology, we want to hear from you.
👉 Apply now or reach out to learn more!
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.
Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.
With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.
Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
Finning est le plus grand concessionnaire Caterpillar au monde offrant un service inégalé depuis plus de 85 ans. Nous vendons, louons et fournissons des pièces et des services pour l’équipement et les moteurs à des clients dans diverses industries, y compris l’exploitation minière, la construction, le pétrole, la foresterie et un large éventail d’applications de systèmes d’alimentation.
Depuis 1933, année où Finning a été établi au Canada par Earl B. Finning, notre nom a transmis intégrité, fiabilité et débrouillardise. Au fil des ans, l’entreprise a pris de l’expansion grâce à un véritable engagement à fidéliser sa clientèle.
Grâce à notre vaste infrastructure de support produit et à nos capacités de service inégalées, nous fournissons des solutions qui permettent aux clients d’atteindre les coûts de possession et d’exploitation d’équipement les plus bas tout en maximisant la disponibilité.
Finning emploie plus de 13 000 personnes dans le monde et exerce ses activités dans trois régions géographiques, dont le siège social est situé à Vancouver, au Canada.
