Job Description

Constance Belle Mare Plage is one of the leading resorts in Mauritius, known for its vibrant team spirit, commitment to excellence, and authentic hospitality. Set on a stunning beach, we offer a dynamic work environment where passion, growth, and teamwork are at the heart of everything we do. Join us and be part of a company that values people and creates unforgettable experiences — for guests and team members alike.

Duties and Responsibilities:

Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described.

Customer Service and Operations

• Welcome parents and guests to the Mini Club and show them around.
• Monitor all activities and no child is left unobserved.
• Reports all breakage’s / losses.
• Helps the supervisor to market the Resort once the children have left by:
• Sending them birthday cards.
• Corresponding with the children.
• Cleans the inside and outside of the club to the highest of standards.
• Ensures all necessary forms are filled in by the parents.
• Replace the Supervisor on his /her OFF day or when on leave.

Health and Safety:

• Maintain a safe working and customer experience environment by facilitating safe work behaviours
• Conversant and adherent to First Aid practices and Child Safety.
• Ensure Occupational Safety and Health Act, local health and safety codes, and company safety and security policy are met.

Qualifications

Qualification:

• Middle or Secondary Education + Additional training or certificates in the relevant field.

Experience:

• A minimum of 1 year of experience in hotel industry.
• Proven experience working in a top luxury resorts.
• Experience working in remote island locations is a plus.

Technical skills:

• Verbal Communication.
• Organizational skills.
• Multitasking and time-management skills.
• Fluency in English and another language, written and verbal communication.
• Knowledge of a third language is a plus.

Additional Information

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.