Job Description

Company Description

Constance Belle Mare Plage is one of the leading resorts in Mauritius, known for its vibrant team spirit, commitment to excellence, and authentic hospitality. Set on a stunning beach, we offer a dynamic work environment where passion, growth, and teamwork are at the heart of everything we do. Join us and be part of a company that values people and creates unforgettable experiences — for guests and team members alike.

Job Description

Duties and Responsibilities:

Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described.

• Inspects and restocks guest room mini bars according to established standards.
• Accurately record guests’ consumption using established methods.
• Ensure that all in-room accessories and promotional materials are in place.
• Maintain an adequate stock of products on the cart and replenish the cart at the end of the day.
• Maintain the storeroom in a neat and orderly manner.
• Check safety, cleanliness and tidiness of the mini bar relay room and trolley.
• Look after arrangement of group, VIP or special attention guests.
• Handle guest comments or other feedback, inform and discuss with the Room Service Manager for improvement.
• Perform other duties as assigned.

Qualifications

Qualification:

• Middle or Secondary Education + Additional training or certificates in the relevant field is a plus.

Experience:

• A minimum of 1 years of experience in hotel industry on a similar position including training.
• Proven experience working in a top luxury resorts is a plus.
• Experience working in remote island locations is a plus.

Technical skills:

• Follows all required safety and standard operating procedures
• Ability to work well under pressure in a fast paced environment.
• Basic maths skills are required to maintain mini bar inventory.
• Fluency in English or another language, written and verbal communication.
• Knowledge of a second language is a plus.

Additional Information

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.