Working Title:
Military and Veteran Services Coordinator, School Certifying Official
Institution:
North Hennepin Community College
Classification Title:
MnSCU Academic Professional 2
Bargaining Unit / Union:
214: Minnesota Association of Professional Employees
City:
Brooklyn Park
FLSA:
Non Job Exempt
Full Time / Part Time:
Full time
Employment Condition:
Unclassified - Unlimited Academic
Salary Range:
$26.12 - $37.91
This position provides leadership, coordination, and specialized support for all military-connected students at North Hennepin Community College (NHCC), including Veterans, current service members, and eligible dependents. The individual serves as the institution’s primary School Certifying Official (SCO) and subject matter expert on federal, state, and institutional education benefits related to military service. As the Military and Veteran Services Coordinator, the position also leads programming and services that support enrollment, retention, engagement, community integration, and overall success of military-connected students. The role plays a key part in cross-departmental coordination with Admissions, Advising, Financial Aid, Registration, Student Services, and Accounting/Fees to provide holistic support. This position independently interprets and applies complex policies, ensures compliance with federal and state regulations, and builds strong campus and community partnerships to advance the success and sense of belonging of military-connected students. This position is an active member of the Student Life department.
Salary Range:
$26.16 - $37.91 hourly
Minimum Qualifications
A minimum of two years (2) of professional experience. An associate’s degree may substitute for six (6) months of experience, a bachelor’s for twelve (12) months, or a master’s for eighteen (18) months.
Ability to work with a diverse population of students, staff, and faculty.
Experience and/or training related to serving military-connected individuals and addressing their unique needs and barriers to resources
Experience and/or training in data collection and management
Demonstrated ability to collaborate across multiple departments/functional areas
Strong communication, interpersonal, and problem-solving skills to effectively advise students and coordinate services
Ability to interpret and apply federal and state regulations, institutional policies, and benefit guidelines
Preferred Qualification
Master’s degree in higher education, student affairs, counseling, public administration, or a related field
Two or more years of direct experience working with military-connected students in a higher education setting; demonstrated understanding of their educational barriers and benefits navigation in higher education
In-depth knowledge of VA education benefits (e.g., Chapters 30, 31, 33, 35, 1606), DoD Tuition Assistance, and/or the Minnesota GI Bill
Prior experience serving as a School Certifying Official (SCO)
Experience using Minnesota State information systems/CRM such as ISRS, Workday, and Slate
Demonstrated success developing and delivering programming or services for underserved and non-traditional student populations
Experience advising students on the coordination of military education benefits with financial aid, academic planning, and/or institutional policies
Other Requirements
Application must include:
Letter of interest
Resume
Work Shift
Monday - Friday
8:00 am - 4:30 pm
Telework
One day per week depending on the department's need.
About
Why Choose NHCC?
Choose to work at North Hennepin Community College (NHCC), and you will be joining a vibrant and diverse professional community that believes in the power of education to change lives. NHCC welcomes its students and values its employees.
NHCC has a rich tradition of excellence in teaching and learning. Founded in 1966, the college is a respected, thriving comprehensive community college with a strong history of liberal arts education and career programs. NHCC is one of the largest and most diverse community colleges in the State of Minnesota. NHCC is a member of Minnesota State which is the fourth-largest system of state colleges and universities in the United States and the largest in the state with 26 colleges, 7 universities and 54 campuses. Offering more than 70 academic programs to over 7,000 students NHCC prepares students to transfer or for immediate entry into the workforce. The thriving campus is also home to a wide variety of student clubs and organizations supporting a largely part-time student body with co-curricular and recreational activities.
Join our NHCC community and help us create opportunities for students to reach their academic goals, succeed in their chosen professions, and make a difference in the world.
Benefits Information:
At Minnesota State, we take your well-being and work-life balance seriously. We offer a comprehensive benefits package that features low-cost medical and dental insurance with affordable deductibles, employer-paid life insurance, short- and long-term disability, and pre-tax healthcare and dependent care accounts with a roll-over option. To further support your holistic health, employees also have access to a confidential Employee Assistance Program (EAP) for mental health, legal, and financial counseling. Detailed plan details, rates, and coverage choices can be reviewed directly via the State Employee Group Insurance Program (SEGIP) website.
To support your life outside of work, our package includes 12 paid holidays, generous vacation and sick time, and six weeks of Paid Parental Leave. We also help you secure your financial future with a robust Pension Plan, 457(b) and 403(b) retirement accounts, and various investment options. Furthermore, we invest in your growth by providing dedicated professional development and tuition waivers for both you and your dependents. Please note that specific benefit eligibility and coverage levels may vary depending on the type of position, employee classification, and collective bargaining agreements.
Desired Start Date:
10-01-2026
Position End Date:
10-02-2026
Open Date:
08-28-2026
Close Date:
09-21-2026
Posting Contact Name:
Michelle Lynn Kiffmeyer
Posting Contact Email:
michelle.kiffmeyer@nhcc.edu
Minnesota State is the third largest system of state colleges and universities in the nation with 26 colleges, 7 universities, and 54 campuses. We serve 270,000 students and award more than 34,400 degrees, certificates, and diplomas annually with 86% of graduates finding a job related to their field. We are also proud to partner with businesses throughout Minnesota and beyond...
Students and employers alike can rest assured Minnesota State provides an extraordinary education at an exceptional value. With the lowest tuition costs in the state, our colleges and universities are accredited by the Higher Learning Commission, with many academic programs having specialized accreditations. We also employ more than 14,500 dedicated faculty and staff focused on student success.
