Job Description

The Milieu Manager provides operational leadership for the daily functioning of an inpatient substance-use disorder and mental health treatment center. This role is responsible for maintaining a safe, structured, and therapeutic environment in accordance with state, federal, and accrediting bodies standards by overseeing non-clinical operations staff, supporting client engagement and supervision, managing staffing and scheduling, ensuring accurate and timely documentation, and leading operational response to safety events and crises. The Milieu Manager collaborates closely with clinical, medical, and administrative teams to support continuity of care, regulatory compliance, and quality improvement.

Position Details:

• Reporting to:Executive Director
• Schedule:Full-time, Monday-Friday, 8:30 am – 5 pm; weekend and afterhours availability is required.
• Location: Castle Rock, CO (On-site)
• Compensation: $60,000 - $75,000 annually
• Application Deadline: 01/13/2026

Key Responsibilities

Operational Oversight:
Provide leadership and oversight for Behavioral Health Services, Housekeeping, Transportation, Dietary, and Maintenance departments to ensure consistent operations, regulatory compliance, and adherence to organizational standards.

Staff Supervision & Development:
Supervise, train, and evaluate non-clinical staff, promoting accountability, professional growth, and alignment with organizational policies, values, and performance expectations.

Patient-Centered Operations:
Coordinate operational aspects of admissions, discharges, and daily programming schedules in collaboration with clinical teams, addressing patient-related operational needs and barriers to care.

Safety, Risk Management & Compliance:
Conduct routine environmental and safety inspections, respond to incidents and safety events, and ensure compliance with HIPAA, 42 CFR Part 2, Joint Commission standards, and applicable state and federal regulations.

Operational Oversight:
Provide leadership and oversight for Behavioral Health Support Services, Housekeeping, Transportation, Dietary, and Maintenance departments to ensure consistent operations, regulatory compliance, and adherence to organizational standards.

Staff Supervision & Development:
Supervise, train, and evaluate non-clinical staff, promoting accountability, professional growth, and alignment with organizational policies, values, and performance expectations.

Patient-Centered Operations:
Coordinate operational aspects of admissions, discharges, and daily programming schedules in collaboration with clinical teams, addressing patient-related operational needs and barriers to care.

Safety, Risk Management & Compliance:
Conduct routine environmental and safety inspections, respond to incidents and safety events, and ensure compliance with HIPAA, 42 CFR Part 2, Joint Commission standards, and applicable state and federal regulations.

Communication & Team Coordination:
Communicate policies, procedures, and operational directives clearly to supervisors and staff; facilitate meetings to support consistency, engagement, and morale.

Decision-Making, Reporting & Quality Improvement:
Exercise sound judgment in resolving operational issues, delegate effectively, and prepare regular operational reports to support performance monitoring and continuous quality improvement efforts.

Required Qualifications:

• Bachelor’s degree in Business, Healthcare, or a related field.
• At minimum, 2 years of experience in a management role, preferably in a behavioral health care setting.
• At minimum, 3 years of experience in addiction treatment or mental health care, with a strong understanding of residential treatment operations.
• Valid driver’s license with a clean DMV record for the last 3 years.
• Must be at least 21 years of age to comply with motor vehicle insurance requirements.
• Familiarity with patient confidentiality, healthcare code of ethics, relevant state regulations and Joint Commission standards.
• Proficiency in Microsoft Word/Excel, data analysis, project management, and knowledge of drug and alcohol treatment systems.
• Strong leadership, communication, collaboration, and problem-solving abilities.

Preferred Qualifications:

• 3-5 years of management experience in a behavioral health care setting.
• Certification(s) related to addiction treatment.

Why Join Banyan Treatment Centers?

This is an opportunity to establish operational excellence at our newest location within a nationally recognized organization at the forefront of behavioral and mental health care. As a Milieu Manager, you will:

• Join a Mission-Driven, Nationally Recognized Organization:Accredited by the Joint Commission, Banyan has locations across the US and offers Telehealth services nationwide. Our 2023 partnership with TPG’s Rise Fund supports our mission of expanding access to high-quality, compassionate care delivered by our 1,600+ team members.
• Make an Impact & Lead:Oversee our non-clinical operations and establish a culture of excellence, compassion, and accountability.
• Enjoy comprehensive benefitsincluding medical, vision, and dental insurance; whole and term life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; wellness incentives; and employee assistance and referral programs.

Apply Now!

If you're ready to apply your operational expertise within a mission-driven organization, apply today to join Banyan Treatment Centers!

EOE