At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
This role will entail the monitoring of built facility capacities & analysis of capacity planning drivers to meet intended customer experience, serviceability, quality, and financial/profitability outcomes
DUTIES & AND RESPONSIBILITIES
Leads the support team for the End to end management of assigned projects to operationally support delivery of assigned products/services.
Coordination within Globe support groups to ensure timeliness of project delivery.
Works with the operations team to ensure smooth operations for the product and identify process gaps that need to be addressed.
Work closely with Product Team/Product Managers for product rationalization projects
Reports generation, analysis, and presentation
Close monitoring of all product related information from the assigned project.
Represent Core Product team in assigned project discussion related to data gathering, monitoring and updates.
Responsible for identifying and analysing new business opportunities for Presents to the senior management and the working committee to the status of the project
Calls out support and other project dependencies impacting progress of the projectMonitors the progress of each of the tracks in the project
Ensures projects and tasks are implemented and monetized as planned
Leads also the different tracks in the projects
Ensures smooth change management during the transition
REQUIREMENTS:
Minimum 2-3 years work experience in demand or capacity management, platforms, or service governance
Work experience in a telco company is preferred; with working knowledge of telco fundamentals
Working knowledge in financial valuation and business case development
Graduate of Bachelor's in Statistics, Computer Science, IT, or other related courses
Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
