Job Description

About Us

Absolute Immigration is known as a trusted advisor to a diverse range of clients. Our people-first approach filters through our team culture and directly to our valued clients and applicants who are the ultimate purpose of our organisation. We are all about changing lives, helping people and businesses with the immigration challenges that they face.

We respect that every client has a unique set of needs and circumstances and we work to these accordingly, whether they are an individual, a family or a business employing one or more migrants.

Our business is growing and we are always on the lookout for like-minded team members who enjoy making a positive difference in people’s lives and working in a fun and supportive work environment.

At Absolute Immigration we are about People. Not paper.

Why join the AI family?

We believe great work happens when people feel valued, supported, and inspired. Some of the things our team love about working with us include:

• Annual team retreats in unforgettable locations, from Port Douglas and Uluru to Darwin in 2026. Our retreats are 3 fun filled days of team building, learning and of course, exploring the magic of our destination.. no year is the same!
• Our employee wellness program – the day off for your birthday, days off to focus on your wellbeing, work anniversary gifts and team events, just to name a few! Check out our Perks page on our website
• Flexible working arrangements and the ability to work from home
• Ongoing career development, learning, and progression opportunities – we actively encourage all staff to develop and grow with us

About You

The key skills and behaviours that make a truly great Migration Coordinator, and what we are looking for are:

• A passion for heling people and changing lives
• Values that align with ours (check out our website!)
• Proven prior experience, at least three years, within a similar role within the immigration industry, across a range of visa applications
• Excellent attention to detail and the ability to manage deadlines and priorities
• Clear and professional communication skills, both written and verbal
• A proactive mindset and a willingness to learn, grow, and continuously improve

This role is based in Auckland, and therefore you must reside in Auckland to be able to work within our Auckland office as per our hybrid working policy.

About The Role

The Migration Coordinator is responsible for supporting our fantastic team of Immigration Advisers.

Broadly speaking, your duties will include:

• Prepare and review applications and supporting documents in compliance with relevant immigration laws and regulations; and company processes and policies.
• Provide clear, accurate, and up-to-date information to clients, ensuring they are well-informed about the process, requirements, and timelines.
• Manage client expectations and maintain ongoing communication to ensure satisfaction throughout the visa process.
• Monitor and track the status of applications with immigration authorities and other authorities and ensure timely follow-up on client cases.
• Handle any email or phone enquiries or issues related to applications, providing solutions or alternatives when necessary, and escalating to the Advisers as necessary.
• Maintain accurate records of client cases, applications lodged, and interactions using the company’s client management system.
• Perform administrative tasks as directed in regards to report preparation and other directives from management.
• Assisting in research as directed.

Auckland based

Full time, 37.5 hours per week

Please note only successful candidates will be contacted.