One Network Enterprises

Mid/Sr. Production Support Engineer

One Network Enterprises  •  Pune, IN (Onsite)  •  16 days ago
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Job Description

 

Maintain and support internet-based enterprise level supply chain applications.

Essential Functions:
  • Work either independently or with a group of highly skilled, high intellect engineers to resolve customer and product issues. 
  • Communicate with Network Operations to identify and solve software issues. 
  • Communicate current status of issues to the manager as necessary, based on severity and impact of the issue on the business. 
  • Interact with client services, professional services, and other groups for troubleshooting efforts. 
  • Be proactive and inquisitive with a clear focus on problem solving. 
  • Must have flexibility with work hours and be able to provide on-demand support as required.
  • Must be ready to be On Call 24X7 on a rotational basis.
  • Document findings, including new defects in products and work with the Production Support team to create knowledgebase articles.
  • 70% Support and 30% Development.
  • Develop code, scripts, extracts and other artifacts required to solve other complex technical issues.   

Other Duties and Responsibilities: 

As determined by manager.  

Required Software Qualifications:  
Operating System Windows, Linux
Language: Java J2EE technologies: JDK1.4, J2EE, Servlets2.3, JSP1.2, EJB2.0, AJAX Java EE Servers: JBoss
Framework: Struts
Middle Tier EJB, Webservices
Internet technologies: Style sheets, XML, SAX & DOM API’s  
Tools: J profiler, LoadRunner
Misc.: SQL Skills, Shell Scripting, PL SQL
  • Must have strong written and verbal  communication skills 
  • Must be able to communicate technical issues clearly to individuals with various levels of technical understanding 
  • Must have strong interpersonal skills when working with non-technical individuals, including customers  

Education:  

BS Degree in Engineering MS Degree a plus  

Experience:  

Experience supporting high performance, highly scalable OLTP systems.  

Other Qualifications:  

Ability to make good judgment decisions, SelfMotivated, Self-Confident, desire to learn
One Network Enterprises

About One Network Enterprises

One Network Enterprises (ONE), a Blue Yonder company, is the leading global provider of supply chain control towers and the Digital Supply Chain Network™. It is the only available solution that gives supply chain managers and executives end-to-end visibility with a single version of the truth, using one data model, from inbound supply to outbound order fulfillment and logistics, matching demand with available supply in real-time.

One Network Enterprises (ONE), a Blue Yonder company, is the leader in supply chain autonomous planning, control towers, and provider of the Digital Supply Chain Network™. It is the only solution that gives supply chain managers and executives end-to-end visibility and control with one data model and one truth, from raw material to last mile delivery. Powered by NEO, One Network’s machine learning and intelligent agent technology, it enables seamless planning and execution, across inbound supply, outbound order fulfillment, and logistics, matching demand with available supply in real-time. Lead your industry by providing the highest service levels and product quality at the lowest possible cost.

Leading global organizations have joined One Network is transforming industries like Retail, Food Service, Consumer Goods, Automotive, Healthcare, Public Sector, Telecom, Defense, and Logistics.

Headquartered in Dallas, One Network has offices across the Americas, Europe, and APAC. For more information, please visit www.onenetwork.com

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
Dallas, Texas
Year Founded
Unknown
Website
onenetwork.com
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