Job Description

Proxiad SEE is an IT consulting and software development company, part of Proxiad Group France. Operating in Bulgaria and North Macedonia, we employ over 250 professionals skilled in various sectors: healthcare, finance, e-commerce and retail, transport & logistics, and procurement. We are also the company behind two software solutions for office work – our workplace management software, Desk Buddy, and our performance management software, GROW.

About the project:

In partnership with a major French banking group, we are on a mission to build a team located in Bulgaria, starting with opening for Mid/Senior Business Analyst.

Roles & Responsibilities:

• Collaborate with stakeholders, including clients, product managers, and development teams, to gather, define and document business requirements.
• Contribute towards product definition and roadmap prioritization.
• Translate business requirements into detailed functional specifications, user stories, and acceptance criteria for software development.
• Contribute towards solution architecture reviews along with product managers and solution architects.
• Work closely with development teams to ensure accurate interpretation and implementation of requirements.
• Assist in the development and execution of test plans, ensuring the software meets business requirements and quality standards.
• Provide ongoing support and guidance to stakeholders throughout the development lifecycle.
• Triage, liaise, and help troubleshoot customer (internal & external stakeholder) reported incidents, analyze root causes, and identify problem resolution.

Qualification:

• Bachelor's degree in Computer Science, Information Technology, Business, Finance, Economics, or other related fields.
• 4+ years of proven experience as a Business Analyst, preferably in the banking/fintech domain
• Solid understanding of software development methodologies, such as Agile or Scrum.
• Excellent analytical and problem-solving skills, with the ability to translate complex business needs into actionable requirements.
• Strong communication skills, with the ability to effectively collaborate with cross-functional teams and present findings to stakeholders.
• Detail-oriented and highly organized, with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency in business analysis tools and techniques, such as process modeling, data analysis, requirement elicitation, and flowcharting.
• Motivated, self-starter who can work independently.
• Fluent French and Fluent English

Benefits:

• Hybrid work model with a minimum of two days per month onsite. Remote options available
• 25 days of paid annual leave
• Additional health insurance package (including dental and optical services)
• Language classes and L&D opportunities
• Internal recognition system with different levels of financial bonuses
• Team buildings, game nights, hikes and many other social events
• Presents for your work anniversary, birthday, etc., employee discounts

All applications will be treated with strict confidentiality.

Only short-listed applicants will be contacted.