Job Description

Working with Infrastructure Middleware Web & App hosting you will provide support for verity of app hosting / web hosting and related hosting services.

The role resides within the CTS Infrastructure Middleware

structure. You will be part of the Middleware Support Team.

We are involved in all aspects of planning, building and maintaining the infrastructure. The role will also provide exposure to communication with both technical and non-technical staff.

Do you look for new work opportunities in growing environment? We look for positive and well organized people that are not afraid of new technologies.

Job Responsibilities:

• Contribute to both BAU support and delivery of Business and Technology driven projects through the installation, support, and management webhosting products
• Fix, resolve and oversee app hosting/ web hosting related incidents
• Provide root-cause analysis for issues or web hosting related incidents and problems
• Play a can-do role in process improvement within the team, along with maintaining good quality support documentation
• Leading project, major initiatives and to taking mentorship when necessary
• Cooperate with Citi Engineering group and product management group to plan and build new solutions
• Capture, improve, review project requirements from the customer and deliver to build groups
• Do you like scripting? We like it too! you will have chance to practice or learn scripting
• Provide 24x7 on-call support as 3rd line for critical Production systems based on team rotation schedule

Job Qualifications:

• Ability to communicate well across all levels (written and verbally) in English
• Experience with at least 2 of fallowing products: Oracle WebLogic, IBM WebSphere ND, Apache, Tomcat, OHS, IHS, nginx
• Knowledge of UNIX/LINUX
• Knowledge of Load Balancing solutions
• Solid grasp and experience supporting complex, high-availability services
• SiteMinder SSO knowledge will be an advantage
• Familiarization with customer service techniques and the principles of ITIL
• Experience of working in a large Data Centre environment will be an advantage
• BSc/BA degree or equivalent combination of education/experience

We offer:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees
• Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract:

https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Technology

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Job Family:

Infrastructure

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Time Type:

Full time

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Primary Location Full Time Salary Range:

165 020,00 zł - 280 980,00 zł

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi

View Citi’s EEO Policy Statement and the Know Your Rights poster.