Implement and maintain Middleware platforms, ensuring the availability, reliability, and optimization of these platforms through proactive monitoring and maintenance. Create a stable and scalable platform environment that facilitates systems integration and collaboration, promoting agility and supporting the organization's strategic objectives through a solid foundation for digital transformation.
Levantar cambios en Service now(ademas de presentación ante el CAB)
Levantar requerimientos en Service now
Aprobación y cierre de tareas en Service Now
Ajuste a umbrales en alertas de monitoreo
Atender de oyente para validar impactos sesiones de entendimiento de controles de cambio con el cliente
Configuraciones nuevas en tenant de dynatrace
Creación de dashboards, funnels y notebooks en dynatrace
Conocimiento de lenguaje DQL (Dynatrace Query Lenguaje)
Nivel de ingles intermedio
Manejo a nivel usuario de herramienta service now.
Conocimiento sobre sinteticos
At Softtek, we drive the strategic development of our clients through software engineering. For more than 40 years, we have helped leading companies develop, implement, and manage technology capable of improving people’s lives. Pioneers of the Nearshore model, Softtek connects innovation to business strategy. We don’t claim to “reinvent” or “reimagine” the business — we deliver results.
For more information on what we do, who we are, and career opportunities, visit www.softtek.com / Follow us on Instagram (@softtekofficial), on X (@Softtek), and be our fan on Facebook www.facebook.com/softtek.
