Job Description

🏡 Join GuestReady!
GuestReady is a game-changer in short-term rental and hospitality management, operating in the UK, France, Portugal, Spain, and the UAE
Since 2016, we’ve been redefining the industry with cutting-edge technology and top-notch service

We’re now looking for a Mid-Term Support Intern to join our Porto office and help deliver outstanding experiences for our guests!

🎯

As a Mid-Term Support Intern, you’ll play a key role in supporting our Guest Support team to ensure our guests have a smooth and enjoyable stay.
You’ll assist with customer communication, handle administrative tasks, and contribute to maintaining the high-quality service that defines GuestReady.

💼 Key Responsibilities

✅ Support the Guest Support team in providing a great experience for our guests.
Example: Help manage guest inquiries and ensure quick, efficient resolutions.

✅ Handle customer communications professionally and empathetically.
Example: Respond to messages and assist with booking-related questions.

✅ Assist with administrative and operational tasks
Example: Manage data using Excel and help organize internal documentation.

✅ Maintain accuracy and attention to detail in all tasks.
Example: Double-check guest information or booking details to prevent errors.

🛠 What You Need to Succeed

🔹 Enthusiasm for hospitality and delivering excellent customer service
🔹 Attention to detail and strong organizational skills.
🔹 Good communication skills and a positive, professional attitude.
🔹 Proficiency in Excel (preferred).
🔹 Eagerness to learn and grow in a fast-paced environment.

🎁 Perks & Benefits

🏡 Hybrid work flexibility – balance work and life your way.
🚀 Be part of a fast-growing company in the travel industry.
🌍 Work in a dynamic, multicultural team
📚 Opportunities for learning and career development
🧘 Focus on wellbeing with supportive activities.

🙌 Join Us on This Exciting Journey!

Even if you don’t tick every single box, we encourage you to apply!
If you’re a 70% match, we’d still love to hear from you — many skills can be learned on the job.

🌈 Diversity & Inclusion

At GuestReady, we celebrate diversity and are proud to be an equal-opportunity employer
We value unique talents and perspectives and welcome applicants from all backgrounds — regardless of race, gender, religion, sexual orientation, disability, age, or culture.

Let’s build something amazing together! 🚀