Job Description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

NACI (T1)

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Desktop Support Management, Production Support and Operations & Maintenance, Standard Operating Procedure (SOP)

Certifications:

None

Experience:

4 + years of related experience

US Citizenship Required:

No

GDIT is looking for Mid Systems Administrator to join our National Institutes of Health (NIH) CIT Hosting and Storage Services Program.

We are seeking a forward-thinking innovator who brings deep curiosity for emerging technologies and a commitment to exploring how new digital capabilities can elevate human expertise rather than replace it. Our ideal candidate champions responsible experimentation, learns quickly from iteration, and approaches complex challenges with a critical, growth minded perspective that fuels continuous modernization and meaningful impact.

This is a HYBRID role - 3 days on customer site in Bethesda MD.

This role will require you to obtain and maintain a Public Trust and will require you to provide onsite fingerprinting at a designated facility. This investigation may review personal and criminal behavior, financial conduct, foreign influence, as well as other adjudications.

Responsibilities:

• Handles routine O&M, ticket resolution, and monitoring
• Supports patching and configuration updates
• Updates SOPs and documentation as directed
• Create custom scripts for deployment, for remediation of issues, in conjunction with software deployments, or as standalone utilities
• Provide tier three support for Desktop Support/Service Desk on application installation/configuration/functionality issues
• Document and evaluate technical issues and their workarounds or solutions.

Required Qualifications:

• BS/BA or equivalent combination of education and experience
• 4 years supporting system administration and monitoring
• Experience with patching and ticket resolution
• Skilled in following SOPs and documented procedures
• Must be able to obtain and maintain a Public Trust

Preferred Qualifications:

• Ability to correctly read and interpret Windows system, application logs and third-party application log files.
• Experience creating workaround communications and knowledge base documents.
• Experience working with change control in a large enterprise environment

GDIT IS YOUR PLACE:

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Full benefits, wellness programs, 401K matching, competitive salary, and paid time off.
• Community: Award-winning culture of innovation and a military-friendly workplace

#GDITFedHealthJobs #NIHCIT

The likely salary range for this position is $93,662 - $109,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Hybrid

Work Location:

USA MD Bethesda

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans