Job Description

Global Technology Services is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America, Philippines and the United States, contributing to cutting-edge developments in multiple industries.Position Title: System AdministratorCategory: IT Operations & Systems

Location: LATAMWhat you will be doing:We are seeking a Mid Systems Administrator to manage, optimize, and secure a hybrid enterprise infrastructure across a large multi-site environment. This role is an individual contributor responsible for ensuring platform stability, driving automation, and leading complex troubleshooting and operational improvements across on-premises and cloud environments.You will work closely with Infrastructure Engineering, Cybersecurity, and Service Desk teams to resolve escalations, enhance system performance, and implement scalable solutions aligned with enterprise standards.
Required Skills & Experience

• Expertise in:
• Windows Server administration
• Active Directory & Group Policy
• DNS, DHCP, and certificate services
• 4–6 years of experience in enterprise systems administration
• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• Hands On experience with:
• Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive)
• Microsoft Azure and Entra ID (Azure AD)
• Hybrid identity and access management
• Hands-on experience with VMware (VM lifecycle, troubleshooting, performance tuning)
• Intermediate level troubleshooting skills across hybrid (on-prem + cloud) environments
• Advanced scripting skills in PowerShell
• Experience with ITSM tools and processes (incident, change, problem management)
• Experience with:
• Infrastructure security best practices
• Monitoring and alerting systems
• Ability to manage changes with proper validation and rollback strategies
• Willingness to participate in on-call rotations and off-hours maintenance windows
• Exposure to cybersecurity frameworks and vulnerability management tools

Nice to Have Skills

• Experience with Python or API-based automation
• Experience with infrastructure-as-code or configuration management tools
• Experience working in large-scale, multi-site enterprise environments
• Cloud cost optimization and governance experience

Soft Skills

• Strong problem-solving and analytical thinking
• Excellent communication skills (technical and non-technical audiences)
• Ability to work under pressure during major incidents
• High level of ownership and accountability